Cannot create PDF's from Excel

Report · Oct 13, 2016

Since today I cannot create PDF's from Excel documents in which the font Calibri is used.

How can I solve this problem?

Report · Oct 13, 2016

Could you please share the exact steps you do to create PDF from Excel sheet.

What issue you experience while creating PDF? Do you get any error message?

What is the dot version of Adobe application and OS you are using?

Regards,

Meenakshi

Report · Oct 14, 2016

In reply to your questions:

In Excel 2013 I open a file which contents the font Calibri.

I choose File > Print, select the printer Adobe PDF* and > Print.

*) from Adobe Acrobat 9 Standard

I choose the folder in which the PDF has to be saved.

Then in a notebook file is shown the following message:

%%[ ProductName: Distiller ]%%

Calibri not found, using Courier.

%%[ Error: invalidfont; OffendingCommand: show; ErrorInfo: TblDirOffset nostringval ]%%

Stack:

()

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

Then the process stops. There is no PDF created.

Thanks for your help and kind regards,

Gerard Boerhof.

Van: Meenakshi Negi

Verzonden: vrijdag 14 oktober 2016 3:54

Aan: gerard boerhof [email adres verwijderd - Mod]

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Report · Oct 14, 2016

Instead of doing print to PDF you can choose Save as to PDF...

Go to File > Save As and in the save as dialog box under the file name you have to choose the save as type as PDF..

Hope this will works

Thanks

Report · Oct 15, 2016

This works. Thank you!

With kind regards,

Gerard Boerhof.

[personal information removed by moderator]

Report · Oct 17, 2016

Love to here that it solved problem... enjoy with a full of mood