Creative Cloud installs, Photoshop installs, But Acrobat Pro gives me an error 136 (Which means try again) when I look it up.
Here is what I see in the install.log file. It's a lot but the gist is that is cannot move the files from the sandbox to the location they need to be in. I really hope someone has figured this out.
"2021-04-23 11:28:42-04 iMac installer[963]: Product archive /tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat DC/Acrobat DC Installer.pkg trustLevel=350
2021-04-23 11:28:42-04 iMac installer[963]: External component packages (7) trustLevel=350
2021-04-23 11:28:42-04 iMac installer[963]: Unable to get current choice for '{
attributeSetting = 0;
choiceAttribute = selected;
choiceIdentifier = AAM;
}'. Silently skipping.
2021-04-23 11:28:42-04 iMac installer[963]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: location = file://localhost
2021-04-23 11:28:42-04 iMac installer[963]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#application.pkg
2021-04-23 11:28:42-04 iMac installer[963]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#browser.pkg
2021-04-23 11:28:42-04 iMac installer[963]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#support.pkg
2021-04-23 11:28:42-04 iMac installer[963]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#automator.pkg
2021-04-23 11:28:42-04 iMac installer[963]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#pdf_services.pkg
2021-04-23 11:28:42-04 iMac installer[963]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#AcroServicesUpdater.pkg
2021-04-23 11:28:42-04 iMac installer[963]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#armagent.pkg
2021-04-23 11:28:42-04 iMac installer[963]: Set authorization level to root for session
2021-04-23 11:28:42-04 iMac installer[963]: Administrator authorization granted.
2021-04-23 11:28:42-04 iMac installer[963]: Set authorization level to root for session
2021-04-23 11:28:42-04 iMac installer[963]: Will use PK session
2021-04-23 11:28:42-04 iMac installer[963]: Using authorization level of root for IFPKInstallElement
2021-04-23 11:28:42-04 iMac installer[963]: PackageKit: Ignoring on-disk component at /Library/PDF Services/Save as Adobe PDF.app since identifier (com.apple.automator.SaveasAdobePDF) does not match package (com.adobe.Automator.Save-as-Adobe-PDF)
2021-04-23 11:28:43-04 iMac installer[963]: Starting installation:
2021-04-23 11:28:43-04 iMac installer[963]: Configuring volume "Macintosh HD"
2021-04-23 11:28:43-04 iMac installer[963]: Preparing disk for local booted install.
2021-04-23 11:28:43-04 iMac installer[963]: Free space on "Macintosh HD": 1.75 TB (1748384772096 bytes).
2021-04-23 11:28:43-04 iMac installer[963]: Create temporary directory "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T//Install.963EKhBx2"
2021-04-23 11:28:43-04 iMac installer[963]: IFPKInstallElement (7 packages)
2021-04-23 11:28:44-04 iMac installer[963]: Current Path: /usr/sbin/installer
2021-04-23 11:28:44-04 iMac installer[963]: Current Path: /Library/Application Support/Adobe/Adobe Desktop Common/DEBox/Setup.app/Contents/MacOS/Setup
2021-04-23 11:28:44-04 iMac installer[963]: Current Path: /Library/Application Support/Adobe/Adobe Desktop Common/ElevationManager/Adobe Installer
2021-04-23 11:28:44-04 iMac installer[963]: Current Path: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2
2021-04-23 11:28:44-04 iMac installer[963]: PackageKit: Ignoring on-disk component at /Library/PDF Services/Save as Adobe PDF.app since identifier (com.apple.automator.SaveasAdobePDF) does not match package (com.adobe.Automator.Save-as-Adobe-PDF)
2021-04-23 11:28:44-04 iMac installd[577]: PackageKit: Adding client PKInstallDaemonClient pid=963, uid=0 (/usr/sbin/installer)
2021-04-23 11:28:44-04 iMac installer[963]: PackageKit: Enqueuing install with framework-specified quality of service (utility)
2021-04-23 11:28:44-04 iMac installd[577]: PackageKit: ----- Begin install -----
2021-04-23 11:28:44-04 iMac installd[577]: PackageKit: request=PKInstallRequest <7 packages, destination=/>
2021-04-23 11:28:44-04 iMac installd[577]: PackageKit: packages=(
"PKLeopardPackage <id=com.adobe.acrobat.DC.viewer.app.pkg.MUI, version=21.001.20145, url=file:///tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#application.pkg>",
"PKLeopardPackage <id=com.adobe.acrobat.DC.viewer.browser.pkg.MUI, version=21.001.20145, url=file:///tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#browser.pkg>",
"PKLeopardPackage <id=com.adobe.acrobat.DC.viewer.appsupport.pkg.MUI, version=21.001.20145, url=file:///tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#support.pkg>",
"PKLeopardPackage <id=com.adobe.acrobat.DC.viewer.print_automator.pkg.MUI, version=21.001.20145, url=file:///tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#automator.pkg>",
"PKLeopardPackage <id=com.adobe.acrobat.DC.viewer.print_pdf_services.pkg.MUI, version=21.001.20145, url=file:///tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#pdf_services.pkg>",
"PKLeopardPackage <id=com.adobe.AcroServicesUpdater, version=0, url=file:///tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#AcroServicesUpdater.pkg>",
"PKLeopardPackage <id=com.adobe.armdc.app.pkg, version=1.0.0, url=file://localhost/tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#armagent.pkg>"
)
2021-04-23 11:28:44-04 iMac installd[577]: PackageKit: Set reponsibility for install to 881
2021-04-23 11:28:46-04 iMac installd[577]: PackageKit: Extracting file:///tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#application.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root/Applications/Adobe Acrobat DC, uid=0)
2021-04-23 11:28:50-04 iMac installd[577]: PackageKit: Extracting file:///tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#browser.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root/Library/Internet Plug-Ins, uid=0)
2021-04-23 11:28:50-04 iMac installd[577]: PackageKit: Extracting file:///tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#support.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root/Library/Application Support, uid=0)
2021-04-23 11:28:51-04 iMac installd[577]: PackageKit: Extracting file:///tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#automator.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root/Library/Automator, uid=0)
2021-04-23 11:28:51-04 iMac installd[577]: PackageKit: Extracting file:///tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#pdf_services.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root/Library/PDF Services, uid=0)
2021-04-23 11:28:51-04 iMac installd[577]: PackageKit: Extracting file:///tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#AcroServicesUpdater.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root/tmp/webinstaller, uid=0)
2021-04-23 11:28:51-04 iMac installd[577]: PackageKit: Extracting file://localhost/tmp/FB4A3286-FC5F-4D43-A0C0-0F53B46210A1/Acrobat_DC_Web_WWMUI/Acrobat%20DC/Acrobat%20DC%20Installer.pkg#armagent.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root/tmp/com.adobe.AcrobatRefreshManager, uid=0)
2021-04-23 11:28:51-04 iMac installd[577]: PackageKit: Moving directory /Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root/tmp to /Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root/private/tmp in sandbox to account for symlink
2021-04-23 11:28:51-04 iMac installd[577]: PackageKit: prevent user idle system sleep
2021-04-23 11:28:51-04 iMac installd[577]: PackageKit: suspending backupd
2021-04-23 11:28:51-04 iMac install_monitor[972]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
2021-04-23 11:28:51-04 iMac installd[577]: PackageKit: Library/PDF Services/Save as Adobe PDF.app relocated to Library/PDF Services/Save as Adobe PDF-36.localized/Save as Adobe PDF.app
2021-04-23 11:28:51-04 iMac installd[577]: PackageKit (package_script_service): Preparing to execute script "./preinstall" in /private/tmp/PKInstallSandbox.9Ek3rP/Scripts/com.adobe.acrobat.DC.viewer.app.pkg.MUI.bOSCGg
2021-04-23 11:28:51-04 iMac package_script_service[615]: PackageKit: Executing script "preinstall" in /tmp/PKInstallSandbox.9Ek3rP/Scripts/com.adobe.acrobat.DC.viewer.app.pkg.MUI.bOSCGg
2021-04-23 11:28:51-04 iMac package_script_service[615]: Set responsibility to pid: 881, responsible_path: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud
2021-04-23 11:28:52-04 iMac package_script_service[615]: ./preinstall: 2021-04-23 11:28:52.166 AcroInstallAlert[975:19587] [1201]:: url for temp-file: /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/TempFileForLangPack.pdf
2021-04-23 11:28:52-04 iMac package_script_service[615]: ./preinstall: 2021-04-23 11:28:52.171 AcroInstallAlert[975:19587] [1202]:1: Removing item at path {/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/TempFileForLangPack.pdf}
2021-04-23 11:28:52-04 iMac package_script_service[615]: ./preinstall: 2021-04-23 11:28:52.173 AcroInstallAlert[975:19587] No old copy of TitleAcrobat found.
2021-04-23 11:28:52-04 iMac package_script_service[615]: Responsibility set back to self.
2021-04-23 11:28:52-04 iMac installd[577]: PackageKit (package_script_service): Preparing to execute script "./preinstall" in /private/tmp/PKInstallSandbox.9Ek3rP/Scripts/com.adobe.armdc.app.pkg.OK6Cv7
2021-04-23 11:28:52-04 iMac package_script_service[615]: PackageKit: Executing script "preinstall" in /tmp/PKInstallSandbox.9Ek3rP/Scripts/com.adobe.armdc.app.pkg.OK6Cv7
2021-04-23 11:28:52-04 iMac package_script_service[615]: Set responsibility to pid: 881, responsible_path: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud
2021-04-23 11:28:52-04 iMac package_script_service[615]: ./preinstall: Checking if Acrobat Update Helper is running
2021-04-23 11:28:54-04 iMac package_script_service[615]: Responsibility set back to self.
2021-04-23 11:28:54-04 iMac installd[577]: PackageKit: Using trashcan path /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/PKInstallSandboxTrash/0E387528-CC3B-467D-A0CF-528C9094FC75.sandboxTrash for sandbox /Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox
2021-04-23 11:28:55-04 iMac installd[577]: PackageKit: Shoving /Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root (3 items) to /
2021-04-23 11:28:55-04 iMac shove[993]: Error relinking file (primary): /Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root/Library/Internet Plug-Ins/AdobePDFViewer.plugin to /Library/Internet Plug-Ins/AdobePDFViewer.plugin, error = 1
srcPath = /Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root/Library/Internet Plug-Ins/AdobePDFViewer.plugin NSFileOwnerAccountID=0 NSFileSystemFileNumber=3232949 NSFileExtensionHidden=0 NSFileSystemNumber=16777221 NSFileSize=96 NSFileGroupOwnerAccountID=0 NSFileOwnerAccountName=root NSFileCreationDate=2021-03-06 02:20:26 +0000 NSFilePosixPermissions=493 NSFileProtectionKey=NSFileProtectionCompleteUntilFirstUserAuthentication NSFileType=NSFileTypeDirectory NSFileGroupOwnerAccountName=wheel NSFileReferenceCount=3 NSFileModificationDate=2021-03-06 02:20:26 +0000
dstParentPath = /Library/Internet Plug-Ins NSFileOwnerAccountID=0 NSFileSystemFileNumber=1025026 NSFileExtensionHidden=0 NSFileSystemNumber=16777221 NSFileSize=576 NSFileGroupOwnerAccountID=0 NSFileOwnerAccountName=root NSFileCreationDate=2020-01-01 08:00:00 +0000 NSFilePosixPermissions=493 NSFileExtendedAttributes={
"com.apple.quarantine" = {length = 42, bytes = 0x30303831 3b353036 63613434 383b4669 ... 2e666972 65666f78 };
} NSFileType=NSFileTypeDirectory NSFileProtectionKey=NSFileProtectionCompleteUntilFirstUserAuthentication NSFileGroupOwnerAccountName=wheel NSFileReferenceCount=18 NSFileModificationDate=2021-04-22 18:09:24 +0000 XATTR=com.apple.quarantine
2021-04-23 11:28:55-04 iMac shove[993]: [src=unknown] /Library/Internet Plug-Ins/AdobePDFViewer.plugin: unable to restore flags to destination due to failed lstat (error 2)
2021-04-23 11:28:55-04 iMac shove[993]: [source=dir, dst=notExist] failed _relinkFile(/Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root/Library/Internet Plug-Ins/AdobePDFViewer.plugin, /Library/Internet Plug-Ins/AdobePDFViewer.plugin): Operation not permitted
srcPath = /Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root/Library/Internet Plug-Ins/AdobePDFViewer.plugin NSFileOwnerAccountID=0 NSFileSystemFileNumber=3232949 NSFileExtensionHidden=0 NSFileSystemNumber=16777221 NSFileSize=96 NSFileGroupOwnerAccountID=0 NSFileOwnerAccountName=root NSFileCreationDate=2021-03-06 02:20:26 +0000 NSFilePosixPermissions=493 NSFileProtectionKey=NSFileProtectionCompleteUntilFirstUserAuthentication NSFileType=NSFileTypeDirectory NSFileGroupOwnerAccountName=wheel NSFileReferenceCount=3 NSFileModificationDate=2021-03-06 02:20:26 +0000
dstParentPath = /Library/Internet Plug-Ins NSFileOwnerAccountID=0 NSFileSystemFileNumber=1025026 NSFileExtensionHidden=0 NSFileSystemNumber=16777221 NSFileSize=576 NSFileGroupOwnerAccountID=0 NSFileOwnerAccountName=root NSFileCreationDate=2020-01-01 08:00:00 +0000 NSFilePosixPermissions=493 NSFileExtendedAttributes={
"com.apple.quarantine" = {length = 42, bytes = 0x30303831 3b353036 63613434 383b4669 ... 2e666972 65666f78 };
} NSFileType=NSFileTypeDirectory NSFileProtectionKey=NSFileProtectionCompleteUntilFirstUserAuthentication NSFileGroupOwnerAccountName=wheel NSFileReferenceCount=18 NSFileModificationDate=2021-04-22 18:09:24 +0000 XATTR=com.apple.quarantine
2021-04-23 11:28:55-04 iMac install_monitor[972]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
2021-04-23 11:28:55-04 iMac installd[577]: PackageKit: releasing backupd
2021-04-23 11:28:55-04 iMac installd[577]: PackageKit: allow user idle system sleep
2021-04-23 11:28:55-04 iMac installd[577]: PackageKit: Cleared responsibility for install from 963.
2021-04-23 11:28:55-04 iMac installd[577]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=120 "An unexpected error occurred while moving files to the final destination." UserInfo={NSLocalizedDescription=An unexpected error occurred while moving files to the final destination., arguments=(
"-f",
"-s",
"/Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root",
"/"
), NSUnderlyingError=0x7ffa6f906ea0 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}} {
NSLocalizedDescription = "An unexpected error occurred while moving files to the final destination.";
NSUnderlyingError = "Error Domain=NSPOSIXErrorDomain Code=1 \"Operation not permitted\"";
arguments = (
"-f",
"-s",
"/Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root",
"/"
);
}
2021-04-23 11:28:55-04 iMac installd[577]: PackageKit: Running idle tasks
2021-04-23 11:28:55-04 iMac installer[963]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=120 "An unexpected error occurred while moving files to the final destination." UserInfo={NSUnderlyingError=0x7fe75ce85840 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}, NSLocalizedDescription=An unexpected error occurred while moving files to the final destination., arguments=(
"-f",
"-s",
"/Library/InstallerSandboxes/.PKInstallSandboxManager/0E387528-CC3B-467D-A0CF-528C9094FC75.activeSandbox/Root",
"/"
)}
2021-04-23 11:28:55-04 iMac installd[577]: PackageKit: Removing client PKInstallDaemonClient pid=963, uid=0 (/usr/sbin/installer)
2021-04-23 11:28:56-04 iMac installer[963]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
2021-04-23 11:28:56-04 iMac installd[577]: PackageKit: Done with sandbox removals"
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