Cannot open PDF from symbolic folder share

New Here ,
Apr 09, 2021 Apr 09, 2021

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I encounted this error recently when I tried to open a PDF file from a symbolic shared folder. 

I open same file in Chrome, Edge, Foxit Reader they're working without issue.

This issue happened recently because I was able to open same file with Acrobat or Reader like a month ago.

 

Example: I have a file path, P:\Dept\ABC\file.PDF  . When I open this file, it's giving me error like this.

Notice: "Dept" folder is the symbolic link from "\\server\Dept" network shared folder

 

Ricky5D3A_0-1618002034663.png

Ricky5D3A_2-1618002306576.png

 

I found a thread that has similar issue like me but no response. I believe this is the bug in recent update.

https://community.adobe.com/t5/acrobat-reader/bug-acrobat-reader-giving-acces-denied-error-to-accesi...

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Crash or freeze, General troubleshooting

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New Here ,
Apr 09, 2021 Apr 09, 2021

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I found server threads related to this as well. 

There is a workaround: https://helpx.adobe.com/acrobat/kb/protected-mode-troubleshooting-reader.html

If you turn off Protected Mode following this guide. I was able to open it PDF without error however I don't think it's a recommended method. 

 

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