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Cannot print multiple pages

New Here ,
Feb 04, 2007

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I am unable print multiple pages after I upgraded Acrobat 8 Professional. Worked fine with Acrobat 7. I receive a pictwpstops stopped with status 1 message.

G4 iMac
1.5 GByte Ram
Tiger with latest updates
Adobe CS2 with latest updates and Acrobat 8
Brother MFC-5840CN printer with MFC-5840CN CUPS v1.1 PDD / driver (latest available)

I have removed my local fonts, reset printers, reinstalled printer/PDD files, repaired disk permissions to no avail.

Why is this happening and how do I resolve this? This is our proofing printer.

My CUPS debug output is given below.

*** Job 1 ***

D [04/Feb/2007:08:28:57 -0500] [Job 6] Error: /undefined in YDVGLJ+Times.New.Roman.Bold050*1
D [04/Feb/2007:08:28:57 -0500] [Job 6] Operand stack:
D [04/Feb/2007:08:28:57 -0500] [Job 6]
D [04/Feb/2007:08:28:57 -0500] [Job 6] Execution stack:
D [04/Feb/2007:08:28:57 -0500] [Job 6] %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1 3 %oparray_pop 1 3 %oparray_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval--
D [04/Feb/2007:08:28:57 -0500] [Job 6] Dictionary stack:
D [04/Feb/2007:08:28:57 -0500] [Job 6] --dict:1059/1123(ro)(G)-- --dict:1/20(G)-- --dict:83/200(L)-- --dict:120/174(L)-- --dict:54/73(L)-- --dict:212/315(L)-- --dict:72/107(L)-- --dict:0/10(G)-- --dict:0/10(L)-- --dict:2/50(G)-- --dict:56/71(L)--
D [04/Feb/2007:08:28:57 -0500] [Job 6] Current allocation mode is local
D [04/Feb/2007:08:28:57 -0500] [Job 6] Last OS error: 2
D [04/Feb/2007:08:28:57 -0500] [Job 6] ESP Ghostscript 7.05.5: Unrecoverable error, exit code 1
E [04/Feb/2007:08:28:58 -0500] PID 1268 stopped with status 1!
E [04/Feb/2007:08:28:58 -0500] PID 1267 stopped with status 1!
E [04/Feb/2007:08:28:58 -0500] [Job 6] error drawing page 2
E [04/Feb/2007:08:28:58 -0500] [Job 6] pictwpstops - got an error disposing of document = -9783
D [04/Feb/2007:08:28:58 -0500] [Job 6] ERROR during execution of pictwpstops. Error number -9783

*** Job 2 ***

D [04/Feb/2007:00:06:09 -0500] [Job 5] cups->header.Duplex = 0
D [04/Feb/2007:00:06:09 -0500] [Job 5] cups->page = 2
D [04/Feb/2007:00:06:09 -0500] [Job 5] cups->ppd = 0x1103b80
D [04/Feb/2007:00:06:09 -0500] [Job 5] cups->ppd->flip_duplex = 0
D [04/Feb/2007:00:06:09 -0500] [Job 5] width = 4950, height = 6450
D [04/Feb/2007:00:06:09 -0500] [Job 5] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [04/Feb/2007:00:06:09 -0500] [Job 5] HWMargins = [ 9.000 9.000 9.000 9.000 ]
D [04/Feb/2007:00:06:09 -0500] [Job 5] matrix = [ 8.333 0.000 0.000 -8.333 -75.000 6525.000 ]
D [04/Feb/2007:00:06:09 -0500] [Job 5] Contrast_Bright() pdev->dm.dmPrivate.epBrightness = 0
D [04/Feb/2007:00:06:09 -0500] [Job 5] Contrast_Bright() pdev->dm.dmPrivate.epContrast = 0
D [04/Feb/2007:00:06:09 -0500] [Job 5] Error: /undefined in YDVGLE+Helvetica-Bold
D [04/Feb/2007:00:06:09 -0500] [Job 5] Operand stack:
D [04/Feb/2007:00:06:09 -0500] [Job 5] false
D [04/Feb/2007:00:06:09 -0500] [Job 5] Execution stack:
D [04/Feb/2007:00:06:09 -0500] [Job 5] %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1 3 %oparray_pop 1 3 %oparray_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval--
D [04/Feb/2007:00:06:09 -0500] [Job 5] Dictionary stack:
D [04/Feb/2007:00:06:09 -0500] [Job 5] --dict:1059/1123(ro)(G)-- --dict:1/20(G)-- --dict:83/200(L)-- --dict:120/174(L)-- --dict:54/73(L)-- --dict:212/315(L)-- --dict:72/107(L)-- --dict:0/10(G)-- --dict:0/10(L)-- --dict:2/50(G)-- --dict:56/71(L)-- --dict:1059/1123(ro)(G)--
D [04/Feb/20

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Cannot print multiple pages

New Here ,
Feb 04, 2007

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I am unable print multiple pages after I upgraded Acrobat 8 Professional. Worked fine with Acrobat 7. I receive a pictwpstops stopped with status 1 message.

G4 iMac
1.5 GByte Ram
Tiger with latest updates
Adobe CS2 with latest updates and Acrobat 8
Brother MFC-5840CN printer with MFC-5840CN CUPS v1.1 PDD / driver (latest available)

I have removed my local fonts, reset printers, reinstalled printer/PDD files, repaired disk permissions to no avail.

Why is this happening and how do I resolve this? This is our proofing printer.

My CUPS debug output is given below.

*** Job 1 ***

D [04/Feb/2007:08:28:57 -0500] [Job 6] Error: /undefined in YDVGLJ+Times.New.Roman.Bold050*1
D [04/Feb/2007:08:28:57 -0500] [Job 6] Operand stack:
D [04/Feb/2007:08:28:57 -0500] [Job 6]
D [04/Feb/2007:08:28:57 -0500] [Job 6] Execution stack:
D [04/Feb/2007:08:28:57 -0500] [Job 6] %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1 3 %oparray_pop 1 3 %oparray_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval--
D [04/Feb/2007:08:28:57 -0500] [Job 6] Dictionary stack:
D [04/Feb/2007:08:28:57 -0500] [Job 6] --dict:1059/1123(ro)(G)-- --dict:1/20(G)-- --dict:83/200(L)-- --dict:120/174(L)-- --dict:54/73(L)-- --dict:212/315(L)-- --dict:72/107(L)-- --dict:0/10(G)-- --dict:0/10(L)-- --dict:2/50(G)-- --dict:56/71(L)--
D [04/Feb/2007:08:28:57 -0500] [Job 6] Current allocation mode is local
D [04/Feb/2007:08:28:57 -0500] [Job 6] Last OS error: 2
D [04/Feb/2007:08:28:57 -0500] [Job 6] ESP Ghostscript 7.05.5: Unrecoverable error, exit code 1
E [04/Feb/2007:08:28:58 -0500] PID 1268 stopped with status 1!
E [04/Feb/2007:08:28:58 -0500] PID 1267 stopped with status 1!
E [04/Feb/2007:08:28:58 -0500] [Job 6] error drawing page 2
E [04/Feb/2007:08:28:58 -0500] [Job 6] pictwpstops - got an error disposing of document = -9783
D [04/Feb/2007:08:28:58 -0500] [Job 6] ERROR during execution of pictwpstops. Error number -9783

*** Job 2 ***

D [04/Feb/2007:00:06:09 -0500] [Job 5] cups->header.Duplex = 0
D [04/Feb/2007:00:06:09 -0500] [Job 5] cups->page = 2
D [04/Feb/2007:00:06:09 -0500] [Job 5] cups->ppd = 0x1103b80
D [04/Feb/2007:00:06:09 -0500] [Job 5] cups->ppd->flip_duplex = 0
D [04/Feb/2007:00:06:09 -0500] [Job 5] width = 4950, height = 6450
D [04/Feb/2007:00:06:09 -0500] [Job 5] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [04/Feb/2007:00:06:09 -0500] [Job 5] HWMargins = [ 9.000 9.000 9.000 9.000 ]
D [04/Feb/2007:00:06:09 -0500] [Job 5] matrix = [ 8.333 0.000 0.000 -8.333 -75.000 6525.000 ]
D [04/Feb/2007:00:06:09 -0500] [Job 5] Contrast_Bright() pdev->dm.dmPrivate.epBrightness = 0
D [04/Feb/2007:00:06:09 -0500] [Job 5] Contrast_Bright() pdev->dm.dmPrivate.epContrast = 0
D [04/Feb/2007:00:06:09 -0500] [Job 5] Error: /undefined in YDVGLE+Helvetica-Bold
D [04/Feb/2007:00:06:09 -0500] [Job 5] Operand stack:
D [04/Feb/2007:00:06:09 -0500] [Job 5] false
D [04/Feb/2007:00:06:09 -0500] [Job 5] Execution stack:
D [04/Feb/2007:00:06:09 -0500] [Job 5] %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1 3 %oparray_pop 1 3 %oparray_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval--
D [04/Feb/2007:00:06:09 -0500] [Job 5] Dictionary stack:
D [04/Feb/2007:00:06:09 -0500] [Job 5] --dict:1059/1123(ro)(G)-- --dict:1/20(G)-- --dict:83/200(L)-- --dict:120/174(L)-- --dict:54/73(L)-- --dict:212/315(L)-- --dict:72/107(L)-- --dict:0/10(G)-- --dict:0/10(L)-- --dict:2/50(G)-- --dict:56/71(L)-- --dict:1059/1123(ro)(G)--
D [04/Feb/20

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Feb 04, 2007 0
New Here ,
Feb 06, 2007

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Any response? I need a solution to this problem.

Is there another vehicle for support.

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Feb 06, 2007 0
Community Beginner ,
Feb 06, 2007

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Are you stating that every PDF fails to print or just a chosen few?

Jon

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Feb 06, 2007 0
New Here ,
Feb 07, 2007

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Every multi-page PDF I have tried to print has only printed the first page. After further analysis I have found the two samples above from the cups log.

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Feb 07, 2007 0
New Here ,
Feb 07, 2007

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You use a multi-function printer as a proofing device? Drivers for these thing are notioriously buggy. Short term solution is to use Preview, or go back to Acrobat 7, or use Print as Image in Acrobat 8

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Feb 07, 2007 0
New Here ,
Feb 08, 2007

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So, what I am reading is it is the CUPS driver. I will contact Brother about the problem.

Will Acrobat 8 reader have the same problem?

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Feb 08, 2007 0
New Here ,
Feb 19, 2007

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I have the same problem since YEARS!! Shortly I upgraded to GHOSTVIEW 8.x with the result that ACROBAT (8 and 7) was no longer able to print ANY page.

Back to GHOSTVIEW 7, ACROBAT prints at least the first page. Isn't it enough?

What a "good" idea to use other software to print out PDF files. It is like buying a Mercedes and only riding a bicycle....

Maybe the problem is ghostview but I do not understand why Adobe is not able to handle this!

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Feb 19, 2007 0
LEGEND ,
Feb 19, 2007

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mkr,

If you own Acrobat, I'm not sure why you need Ghostview. However, if
introducing ghostview causes problems with Acrobat, why do you think
it is Adobe's problem to fix it. Perhaps you should go to the
Ghostview support and have them fix it, so that it doesn't cause
problems with other people's software.

Mike

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Feb 19, 2007 0