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Cannot print PDF's

New Here ,
Jun 01, 2021 Jun 01, 2021

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I have Adobe Acrobat Reader and am unable to print PDF's. I get the error messages:

 

- The document cannot be printed

- There were no pages selected to print

and 

- A dreaing error occurred

 

Any help would be appreciated

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Print and prepress

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Adobe Employee ,
Jun 01, 2021 Jun 01, 2021

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Hi there

 

Hope you are doing well and sorry for the trouble. As described you are unable to print the PDF and getting the above mentioned error message.

 

- Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

- What is the make and model of the printer? Please check for any missing/pending updates for the printer driver/firmware and try updating it and check. You may also try to remove the printer driver and reboot the computer once and reinstall the printer driver from the manufacturer website.

 

You may also try to print the PDF as image and see if that works. Go to Print > Advanced > Print as Image

 

If it still doesn't work please try to reset the Acrobat preferences to default as described in the help page https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792...

 

Regards

Amal

 

 

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