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cannot sign in when adding sharepoint site in acrobat reader DC

New Here ,
Dec 04, 2019

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A fellow user is trying to save a pdf to her sharepoint site through acrobat reader DC, when adding a sharepoint site in acrobat a microsoft login prompt appears, she enters her credentails and it says cannot login.

We've confirmed the credntials work by signing in to a web browser and accessing the sharepoint site.

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General troubleshooting

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cannot sign in when adding sharepoint site in acrobat reader DC

New Here ,
Dec 04, 2019

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A fellow user is trying to save a pdf to her sharepoint site through acrobat reader DC, when adding a sharepoint site in acrobat a microsoft login prompt appears, she enters her credentails and it says cannot login.

We've confirmed the credntials work by signing in to a web browser and accessing the sharepoint site.

TOPICS
General troubleshooting

Views

40

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 04, 2019 0
New Here ,
Nov 03, 2020

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I too am having this problem. My IT person has confirmed that our SharePoint is configured to for pdfs and allows access, but no matter what SharePoint url I use (I access multiple), I cannot get access.  I too have tested all the URLs in a browser.  Please help!

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Nov 03, 2020 0