Cannot Verify Subscription Status

New Here ,
Mar 17, 2021 Mar 17, 2021

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I'm connected to the internet but I keep getting the same connectivity/subscription status error.

I've updated the app, the computer, restarted everything - I've even logged out and back in and nothing has helped.

Please advise?

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General troubleshooting, How to

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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Are you able to sign in with your adobe ID online?

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