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Cant create pdf from file

New Here ,
Sep 11, 2020

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When I try to create pdf from file single or multiple the suported formats is limited and excludes all office docs. I contacted support and was advised to reinstall. I did this. wasted a lot of my time doing this and still the same issue. really irritated at this point. 

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Cant create pdf from file

New Here ,
Sep 11, 2020

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When I try to create pdf from file single or multiple the suported formats is limited and excludes all office docs. I contacted support and was advised to reinstall. I did this. wasted a lot of my time doing this and still the same issue. really irritated at this point. 

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Create PDFs

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26

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Sep 11, 2020 0
Most Valuable Participant ,
Sep 11, 2020

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Do you have Office installed? If so, what version?

And what's the exact version number of the application (You can find it out by going to Help - About Adobe Acrobat)? What's your OS version?

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Sep 11, 2020 0
New Here ,
Sep 11, 2020

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Yes office 365 latest version

Windows 10 latest update

Acrobat version 2020.012.20043

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Sep 11, 2020 0
New Here ,
Sep 11, 2020

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Version : 18.2006.1031.0 for office

 

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Sep 11, 2020 0
New Here ,
Sep 11, 2020

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windows version 1903 build 18362.1082

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Sep 11, 2020 0