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Carpeta PDF Firmas no validas

New Here ,
Nov 17, 2020

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Luego de crear una carpeta PDF, envio a imprimir la misma pero en la impresion no salen validadas las firmas.

Cada PDF individual tiene las firmas validadas.

 

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General troubleshooting

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Carpeta PDF Firmas no validas

New Here ,
Nov 17, 2020

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Luego de crear una carpeta PDF, envio a imprimir la misma pero en la impresion no salen validadas las firmas.

Cada PDF individual tiene las firmas validadas.

 

TOPICS
General troubleshooting

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26

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Nov 17, 2020 0
Adobe Employee ,
Nov 17, 2020

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Hi Alejandro,

 

Hope you are doing well and sorry for the trouble. As described in the impression the signatures are not validated.

 

Would you mind sharing the workflow/steps you are doing to create the PDF and the folder and printing it?

 

Do you get any error message? If yes, please share the screenshot of the same.

 

Also please share the screenshot of the impression of the signature.

 

What is the version of the Adobe Acrobat you are using? To check the version go to Help > About Adobe and make sure you have the latest version 20.13.20064 installed. Go to Help > Check for Updates.

 

Please  try to reboot the computer once and see if that helps also please look at the suggestion in help page https://helpx.adobe.com/in/acrobat/using/validating-digital-signatures.html and see if that works for you.

 

We are here for help, just need more information.

 

Regards

Amal

 

 

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Nov 17, 2020 0
New Here ,
Nov 25, 2020

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Gracias Amal por tu respuesta.

Trabajo en un organismo que recibe 300 pdf con firma digital verificada.

Esos pdf los necesitamos imprimir por el tipo de tarea que hacemos. 

Luego que llegan se agrupan y se crea una carpeta pdf para poder imprimirlos en orden. 

Al imprimirlos, las impresiones no tienen el sello de firma verificada.

 

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Nov 25, 2020 0
Amal. LATEST
Adobe Employee ,
Nov 26, 2020

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Hi there

 

Thank you for sharing the information. Would you mind sharing the steps you are doing to group the documents together in a folder?

 

- Would you mind elaborating 'When printed, impressions do not have the signature stamp verified' ?

- Is it that, after you print the PDFs the stamps do not get printed on the document?

 

Please share the screen shot of the document before print and a picture of the document after the print for a better understanding.

 

We are here for help, just need more information.

 

Regards

Amal

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Nov 26, 2020 0