Changing my plan

New Here ,
Apr 20, 2021 Apr 20, 2021

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Hi everyone, can someone please help me. I didn't realize that I signed up for the annual plan and I want to cancel it but because I signed up for the annual, I'd need to pay a massive cancellation fee. So, I want to change my plan to Acrobat Standard DC (I'm currently on Acrobat Pro). Will I have to pay any kind of fee to change plans? I don't want to be on the annual plan anymore and I also can't afford to pay the cancellation fee. Please help

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Cancel subscription, How to, Standards and accessibility

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Most Valuable Participant ,
Apr 20, 2021 Apr 20, 2021

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You should contact Adobe directly for help with this issue:
General help page: https://helpx.adobe.com/contact.html
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone support: https://helpx.adobe.com/contact/phone.html

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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