Combinging a PDF'd Word document and a fillable form causes scrambled text.

[2020LK]

Hi all, I have to combine to PDF documents, one is a PDF'd Word document - a letter - the other is a fillable form, however when I combine them the text in the header and footer gets scrambled and appears as boxes rather than text.

[2020LK]

I should have mentioned the scrambled text appears on the PDF'd Word document not the form when they are being combined.

[MeenakshiNegi]

Hi there, 

Thank you for reaching out.

As you have mentioned, the header and footer text in the PDF get scrammbled when you combine a Word file and a form. Is that correct?

Did you check if the issue occurs when combining these two particular files? Try combining a different word file with form and check if the issue still occurs.

What is the applicaiton and OS version installed on your machine? To check the applicaaiton version, use these steps: https://helpx.adobe.com/acrobat/kb/identify-product-version.html

Could you please share the screenshots of the PDF created after combining the files?

It would be helpful if you can share the PDF with us. We would like to check them on our end.

You can share the files using the steps suggested here: https://forums.adobe.com/docs/DOC-7161

Let us know if you need any help. 

Regards,

Meenakshi