combining files - Unsupported files

New Here ,
Oct 30, 2020 Oct 30, 2020

Copy link to clipboard

Copied

I have been trying to combine files, like I have numerous times in the past and it keeps giving me and error that it is unable to complete because I have unsupported files.  These are all PDF's, none of them are secure.

TOPICS
General troubleshooting

Views

36

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 31, 2020 Oct 31, 2020

Copy link to clipboard

Copied

Hi Kimberly,

 

Thank you for reaching out and sorry for the trouble.

 

As you receive the error message when trying to combine some files, would you mind sharing those files with us so we ca check them on our end? You may share the link to all files here with us.

Please ensure that the PDFs that you are trying to combine are not signed PDFs. It is not possible to combine the signed PDFs. 

 

Let us know if you need any help.

 

Thanks,

Meenakshi

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 06, 2021 Apr 06, 2021

Copy link to clipboard

Copied

Hi Meenakshi

 

Can you help me also, I keep getting the error message - error combining - unsupported files?

I have tried many times and this is a large PDF combined file that I am trying to do - which takes so long to ge organised.  I am a new user of this software so any assistance would be greatly appreciated.

Regards

Shirley

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines