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combining files - Unsupported files

New Here ,
Oct 30, 2020

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I have been trying to combine files, like I have numerous times in the past and it keeps giving me and error that it is unable to complete because I have unsupported files.  These are all PDF's, none of them are secure.

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combining files - Unsupported files

New Here ,
Oct 30, 2020

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I have been trying to combine files, like I have numerous times in the past and it keeps giving me and error that it is unable to complete because I have unsupported files.  These are all PDF's, none of them are secure.

TOPICS
General troubleshooting

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18

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Oct 30, 2020 0
Adobe Employee ,
Oct 31, 2020

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Hi Kimberly,

 

Thank you for reaching out and sorry for the trouble.

 

As you receive the error message when trying to combine some files, would you mind sharing those files with us so we ca check them on our end? You may share the link to all files here with us.

Please ensure that the PDFs that you are trying to combine are not signed PDFs. It is not possible to combine the signed PDFs. 

 

Let us know if you need any help.

 

Thanks,

Meenakshi

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Oct 31, 2020 0