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Combining Files - Works on an Administrative Account but not a regular user

New Here ,
Oct 30, 2020

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So, I have a weird thing happening.  Our users with no admin privileges are unable to combine files into a PDF format.  I logged into the same PC as the regular user, and was able to successfully combine 500 files into a PDF format.  The settings for the Add-in "PDF Maker" are the same for both admin and regular users.  What could be causing this issue?  We did just update from Server 2012 to 2019.  

 

I can't figure it out.  

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General troubleshooting

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Combining Files - Works on an Administrative Account but not a regular user

New Here ,
Oct 30, 2020

Copy link to clipboard

Copied

So, I have a weird thing happening.  Our users with no admin privileges are unable to combine files into a PDF format.  I logged into the same PC as the regular user, and was able to successfully combine 500 files into a PDF format.  The settings for the Add-in "PDF Maker" are the same for both admin and regular users.  What could be causing this issue?  We did just update from Server 2012 to 2019.  

 

I can't figure it out.  

TOPICS
General troubleshooting

Views

16

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 30, 2020 0

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