I have a user who isn't able to drag PDF files from outlook to Adobe acrobat DC PRO to combine into one PDF. if she saves the files to her hard drive then drags them over it works just fine, she just isn't able to do the process by dragging it directly from outlook. anyone have a fix for this?
Are the PDF files email attachments? If so, I suspect that would be the only way to go, by first saving them outside of Outlook, and then process them. Any more you tell us vocould be helpful in finding a solution.
Any resolution on this issue?
Thank you for reaching out.
If you are trying to combine the PDFs which you have received as an email attachment, you may use the following workaround.
- Open the PDF attachments that you wish to combine in Acrobat directly by using the drop-down icon with attachment and select Open in Acrobat.
- Then go to Tools > Combine Files> Add open files in Acrobat.
Or you will need to download and save the files on the machine. Then you can drag or select them to combine into a single PDF.
For more information about combining PDF, please refer to this help document: https://helpx.adobe.com/acrobat/using/merging-files-single-pdf.html
Let us know if you have any questions.