Comments and Dynamic Stamps not appearing, stuck in "Publish Comments" loop

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Mar 02, 2021 Mar 02, 2021

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Hi, I am running the latest version of Acrobat Pro DC 32-bit and my coworkers and I are having serious issues with comments and dynamic stamps. We are unable to see or post comments from other users. The tracker says a person has commented (either one comment or several), but the comments never show up. Other users are unable to post, getting an error about some third party app that doesn't exist. This issue started after the latest update (it also changed the icon from black to red for some reason, and the "(32-bit)" part was added to the program name. It previously did not say that). Does anyone have any solutions? It's imperitive that we get this working again ASAP. It also gets stuck in a "Publish Comments" loop, where the button is highlighted, and if you press it it says "no new comments were published", the button greys out for a second or two, and then becomes available again.

 

Thank you!

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Comment review and collaborate PDF

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