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completed Pdf forms no longer editable when returned

New Here ,
Nov 13, 2020 Nov 13, 2020

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I create pdf forms for an organisation using LiveCycle Designer ES 8.2. and giving Extended features via Adobe Acrobat Pro 9. The forms have worked well for a long time but suddenly we are receiving completed forms that are no longer editable with the error message "This document enabled extended features in Adobe Acrobat Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document."

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