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Constant Sign-In Required to Use Acrobat

New Here ,
Feb 19, 2021 Feb 19, 2021

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Why, why, why do I have to sign in every other time I open a document with Acrobat?

There is no "Remember Me" or "Stay Signed In" option.

Distruptive.

Consumptive.

Infuriating.

 

TOPICS
General troubleshooting , Install update and subscribe to Acrobat , Security digital signatures and esignatures , Standards and accessibility

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Adobe Employee ,
Feb 19, 2021 Feb 19, 2021

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Hi Brian,

 

Sorry to hear about your experience. Once signed in, you shouldn't be prompted for the login information this frequently.

Please go through the suggestion given in this help article here: https://community.adobe.com/t5/acrobat/acrobat-keeps-asking-to-sign-in/td-p/11525698?page=1 and try all the troubleshooting steps mentioned. 

 

Let us know how it goes.

 

Thanks,

Akanchha 

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