Constant Sign-In Required to Use Acrobat

New Here ,
Feb 19, 2021 Feb 19, 2021

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Why, why, why do I have to sign in every other time I open a document with Acrobat?

There is no "Remember Me" or "Stay Signed In" option.

Distruptive.

Consumptive.

Infuriating.

 

TOPICS
General troubleshooting, Install update and subscribe to Acrobat, Security digital signatures and esignatures, Standards and accessibility

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Adobe Employee ,
Feb 19, 2021 Feb 19, 2021

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Hi Brian,

 

Sorry to hear about your experience. Once signed in, you shouldn't be prompted for the login information this frequently.

Please go through the suggestion given in this help article here: https://community.adobe.com/t5/acrobat/acrobat-keeps-asking-to-sign-in/td-p/11525698?page=1 and try all the troubleshooting steps mentioned. 

 

Let us know how it goes.

 

Thanks,

Akanchha 

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