Continuing issue with DC

New Here ,
Feb 24, 2021 Feb 24, 2021

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Maybe I've missed an update, but we're continuing to turn off parts of Acrobat DC so that our Windows 10 (1909 thru to 20H2) machines function well. We still have to delete the Acrobat PDF printer so that Excel (Business Standard 365) can run at full speed. And we still have to change Creative Cloud to not start automatically so that it doesn't take 20% of the CPU (even when idle) and overheat our laptops.

 

Are either of these being fixed anytime soon?

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General troubleshooting

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Adobe Community Professional ,
Feb 24, 2021 Feb 24, 2021

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Is this behavior noticed in computers that have both Adobe Acrobat Pro DC installed together with Adobe Reader DC, and the Acrobat extension enabled in Internet Explorer 11?

 

Does turning off from the Security (Enhanced) preferences "Enabled Protected View at startup (Preview)" do any difference?

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New Here ,
Mar 01, 2021 Mar 01, 2021

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Thanks. I don't know why I didn't see this last time, but...

 

We only use Pro DC. No one has reader. I'll test the other two options when I can, but the problem is not consistent. I've had people go months without an issue and then it's constant.

 

I should probably have noted that we only use the desktop version of Excel. And the Acrobat PDF printer affects Excel  even when Acrobat is not running.

 

No one uses IE 11 (who would), but why would a IE extension affect Excel differently depending on whether the Acrobat PDF printer is installed -- or were you assuming I was using online versions.

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