Converting pdf to powerpoint crashes on Mac app creates a freezing dialog box pop-up when using the right-side sidebar option
However it works when using the menu.
We apologize for the delay in response.
Converting pdf to powerpoint crashes on Mac app creates a freezing dialog box pop-up when using the right-side sidebar option.
As mentioned above, that conversion works through the Menu bar.But when using right-sidebar to export pdf Acrobat crashes on Mac.
Are you referring to the Tools available in the right hand side Tool-pane?
[Adobe Acrobat official update (19.010.20069) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.
Or install the update through official release notes- DC Release Notes — Release Notes for Acrobat DC Products
Hope this has started working for you. And if you have managed to find the solution to this problem then help us with your findings.
I also hae this problem. I tried to update but the version I have is current. I am running Catalina 10.15.3. Tried the left side tried the top crashed three times in a row. Ant suggestions?
I have Mojave and Acrobat DC Pro :
Crashes when I try to convert PDF to PPT.
We are sorry for the trouble and the delay in response. I hope you would be able to fix it by now.
If the issue still persists, is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.
A new version of Adobe Acrobat DC is now available v20.009.20065 please update the application go to Help > Check for Updates and see if that works.
If it still doesn't work, please create a new test user profile with full admin rights or enable the root account in Mac and try using the application there and check.
Let us know how it goes
I am also experiencing the same issue on a mac. I just redownloaded adobe onto a new Macbook Pro (2019) and am still unable to export into a presentation. I've tried changing the file name and have restaretd both computers several times but the issue is persisting.
Please don't tell me it's another update becuase I just downloaded the entire Adobe suite onto a brand new computer and have not been able to save the file. I'm using 2020.013.20074 on Big Sur 11.1.
Hope you are doing well and sorry for the trouble.
Is this abehavior with a particular PDF file or with all the PDFs that you try to export to Powerpoint? Please try with a different PDF file and check.
As you have the most recent update for Acrobat DC and Mac OS, have you tried creating a new test user profile with full admin rights or enabling the root account in Mac and using the application there as suggested earlier?
Let us know how it goes in a new user profile or root account.
I too am having the same issue. Everything is up to date.
I have tried multiple pdfs and this is what I found: when using a PDF exported from powerpoint or microsoft word, Acrobat can successfully convert to ppt.
However, when I try to convert a pdf that was exported from an Indesign document, Acrobat cannot convert the pdf to ppt.
Do there need to be certain output settings from Indesign in order for this to work? Should it be an interactive PDF?