Could not export my conversion from pdf to word documents

[Grégory15A7]

Since yesterday, I am no longer able to export my document conversions from pdf to word.

Do you know why and how to fix the problem?

[AkanchhaS]

Hi Grégory,

To understand this better, we need some more details form you. Like-

1- Which Adobe application is used to export the pdf to word

2- When trying to export a pdf file, what happen? Any error message?

3- is this a same behaviour with all the files?

Try the following-

1- try exporting a different file

2- If working with desktop app then log on to Document Cloud web  and use Export feature. https://documentcloud.adobe.com/link/tools/?group=group-convert

Thanks,

Akanchha