Creating a shared folder review hangs on Windows 10/Acrobat DC

[tammyp42032022]

I have a new laptop, Windows 10 with Acrobat DC installed through Creative Cloud. On this new system, I cannot send shared reviews that use a network folder. When I attempt to, the system gets stuck on "Status: Creating shared folder" with the network path and gives me options to Retry or Cancel. The solution given at https://forums.adobe.com/message/9434598#9434598 did *not* work in my case.

[tammyp42032022 · Accepted solution]

In my case, it appears it was the way I entered the path. Even though it appeared to work, I had to use another approach. This is resolved.

[ma013e6475348]

I've typed in the address including the ENTIRE server address.

I have access to the folder (read, write, and modify)

NOTHING WORKS.

I downloaded the "fix". NOTHING WORKS.

[ma013e6475348]

Also, ADOBE. there is no server listed in Tracker preferences. Nothing at ALL to remove.

I have deleted all OLD review items from tracker.

That didn't work either.