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Creative Cloud subscription but can't create adobe pdfs in microsoft word

New Here ,
Sep 18, 2020

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I have Creative Cloud subscription but can't generate an Adobe PDF in Microsoft Word. Wants me to pay more $. Can't figure out how to get word to recognise the subscription or figure out of Creative Cloud includes Acrobat DC. Do I need to buy a separate subscription? I only really want to make and edit PDF's. Do I really need the whole Creative Cloud? Any advice greatly appreciated.

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Edit and convert PDFs

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Creative Cloud subscription but can't create adobe pdfs in microsoft word

New Here ,
Sep 18, 2020

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I have Creative Cloud subscription but can't generate an Adobe PDF in Microsoft Word. Wants me to pay more $. Can't figure out how to get word to recognise the subscription or figure out of Creative Cloud includes Acrobat DC. Do I need to buy a separate subscription? I only really want to make and edit PDF's. Do I really need the whole Creative Cloud? Any advice greatly appreciated.

TOPICS
Edit and convert PDFs

Views

41

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 18, 2020 0
Amal. LATEST
Adobe Employee ,
Sep 18, 2020

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Hi Susan

 

We are sorry for the trouble. As described, you are unable to create the PDF and getting the option to buy the subscription.

 

I have checked the account details with the email that you are using on this community and unable to see any subscription associated. Please make sure you are using the correct email/Adobe ID to login to the application (Adobe Acrobat DC).

 

Regards

Amal

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