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This has just started today. I have restarted my computer a couple of times, but that does not help.
The cursor is fine when it is in the main PDF area, but if I open up the left panel and go there, or move the cursor up to tool bar area it turns into a black square, about a 1/2" x 1/2".
It is still responsive to clicks. I have learned that it is the upper left hand corner that is the point of the cursor.
Anyone else ever had this? And if so, what was the cure?
Thanks for any help.
Hi there,
The problem has disappeared as mysteriously as it had appeared. And to be honest, I did not even notice when everything went back to normal until just now when I received the email this morning asking how things were.
Thank you ls_rbls for your help. Very much appreciated. I wish that I could have responded more accurately about exactly what had happened.
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Is this happening even if you've clicked on HELP --->> "Repair Installation"?
This procedure is different from uninstalling and re-installing the software.
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Or, if uninstalling and re-installing doesn't work, here are a few more ideas:
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You're welcome.
I've experienced this with my Acrobat as well, but somehow I managed to fix it. Seems like a spike of program activity takes place when a certain action is performed in Acrobat leading to a brief poor memory performance handling.
Sometimes I've seen Adobe emplyes recommend the users to create a fresh new user account profile and run Acrobat with that new user account to compare how Acrobat behaves between two different user accounts installed in the same computer.
This helps to rule out if the issue is actually related to other apps and programs that consistently interact with Acrobat as background processes.
I am kind of lost without a visual though, would you mind sharing a screenshot ?
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Hi there,
The problem has disappeared as mysteriously as it had appeared. And to be honest, I did not even notice when everything went back to normal until just now when I received the email this morning asking how things were.
Thank you ls_rbls for your help. Very much appreciated. I wish that I could have responded more accurately about exactly what had happened.
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You're welcome.