I was on hold for more than 30 minutes and finally got someone who remoted into my computer and while I was trying to show him the problem (scrolling slows, skips, freezes after working on document for more than a minute or two). Within less than a minute he said something like "I have found the problem". All he did was run the installation repair which my IT person had already done and he said it was fixed. I said it hadn't been long enough to know but he reassured me. I am having same issue on a Dell and a Surface so not a computer issue. He told me that was all I had to do to the other device.
Well, I am back on hold again and it still isn't working on either device. This problem is recent. My Dell is new but I have been using Adobe DC on the Surface for months with no issues and for years on my older Dell with no problem. If anyone in the community has a solution or can tell me how to get through to Adobe what the problem is please respond. Thanks. Emily
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