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Deactivate Auto-Print?

New Here ,
Jun 17, 2010 Jun 17, 2010

Hi! - I have a PDF that I want to be able to read on-screen, but whenever I open it, it automatically shunts me to a print dialog box.  No matter what I do -- close the dialog box, print the document (part or all), immediately thereafter the document closes.  So it is essentially unavailable on-screen.  Given that I cannot otherwise access the file, is it possible to deactivate the auto-print feature?  I've even tried printing it to another PDF (no go) and printing to an XPS file and converting that back into a PDF (turned it into gibberish).  Distiller won't open the file, either.  Please help!  Thanks so much for any advice!

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1 ACCEPTED SOLUTION
Community Expert ,
Jun 17, 2010 Jun 17, 2010

There's probably an embedded document-level script that does that.

After opening the file, go to Advanced, Document Processing, Document

JavaScripts and if there are any scripts there, delete them.

Re-save the file, enable JavaScript and try to re-open it.

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Community Expert ,
Jun 17, 2010 Jun 17, 2010

Repair your Acrobat installation.


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LEGEND ,
Jun 17, 2010 Jun 17, 2010

Are you opening the file by double-clicking or using the File-Open dialog box. My suggestion is if you have been double-clicking to try the File-Open dialog box. If that doesn't work try, turning off Javascript before opening. Perhaps there is a script running in the file.

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New Here ,
Jun 17, 2010 Jun 17, 2010

Ah -- OK!  Turning off Javascript enables me to open the document, close the print dialog box, but not have the document close thereafter -- instead, a yellow bar appears above the document informing me that the document uses Javascript.  That's good...but now, how do I strip the document of it's desire to always open the print dialog box upon opening?  Is that possible?

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Community Expert ,
Jun 17, 2010 Jun 17, 2010

There's probably an embedded document-level script that does that.

After opening the file, go to Advanced, Document Processing, Document

JavaScripts and if there are any scripts there, delete them.

Re-save the file, enable JavaScript and try to re-open it.

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New Here ,
Jun 17, 2010 Jun 17, 2010
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That would probably work...but I've discovered that the document is also copy-protected, so I can't alter it in any way.  My final solution: print the darned thing, then rescan it into a new PDF.  >>>SIGH<<<   Thanks to everyone for all their help!

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