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Default flattening Settings

New Here ,
Aug 31, 2020

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Hi there, 

Recently we had to switch our workstations to Windows 10 at the office. The transition has introduced some obstacles.. one being that we needed to upgrade our graphic and document processing software.

One of our clients requires us to apply a watermark to their documents. We have been using Adobe acrobat pro 9 until upgrading to acrobat pro DC to apply these to their documents.

The problem is the graphic elements that intersect the applied watermark get distorted.

Printing from win 7 and acrobat pro 9 looks great .

Printing from win 10 and acrobat pro dc does not.

 

We are printing to a Ricoh pro c751 ex with a fiery controller.

Its a bit difficult to see, but ive highlighted in yellow the distortion im experiencing
IMG_20200825_082703061.jpg
Those border lines come out crisp on our windows 7 machine and acrobat 9.

Troubleshooting ive tried so far include:
Matching the print driver used on the windows 7.
Matching the printing preferences in fiery..
Matching every adobe setting I can find.

 

I would simply continue using the windows 7 machine to print but our head office is not permitting the use of any windows 7 machine and is asking us to return them...

 

Ive noticed that the issue might not the print driver but the default flattening settings in acrobat pro.(preflight? the automatic flattening that occures before printing)

There seems to be something different between acrobat 9 and pro dc.

I can manually recreate the same quality on pro dc that I had on pro 9 by manunally flattening the document before ripping it to the printer using the flattening preview. I simply have to adjust the raster/vector balance sliding the raster to 0. This however is not a very efficiant way to work as I need to do this one document at a time where before, I could set up a batch print and it would flatten it before printing automatically with the desired quality.

 

So what Im wondering is if there is a way to adjust the automatic flattening settings when printing?

 

Any help or insight on this matter will be greatly appreciated !

Thanks,

Dan.

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Print and prepress

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Default flattening Settings

New Here ,
Aug 31, 2020

Copy link to clipboard

Copied

Hi there, 

Recently we had to switch our workstations to Windows 10 at the office. The transition has introduced some obstacles.. one being that we needed to upgrade our graphic and document processing software.

One of our clients requires us to apply a watermark to their documents. We have been using Adobe acrobat pro 9 until upgrading to acrobat pro DC to apply these to their documents.

The problem is the graphic elements that intersect the applied watermark get distorted.

Printing from win 7 and acrobat pro 9 looks great .

Printing from win 10 and acrobat pro dc does not.

 

We are printing to a Ricoh pro c751 ex with a fiery controller.

Its a bit difficult to see, but ive highlighted in yellow the distortion im experiencing
IMG_20200825_082703061.jpg
Those border lines come out crisp on our windows 7 machine and acrobat 9.

Troubleshooting ive tried so far include:
Matching the print driver used on the windows 7.
Matching the printing preferences in fiery..
Matching every adobe setting I can find.

 

I would simply continue using the windows 7 machine to print but our head office is not permitting the use of any windows 7 machine and is asking us to return them...

 

Ive noticed that the issue might not the print driver but the default flattening settings in acrobat pro.(preflight? the automatic flattening that occures before printing)

There seems to be something different between acrobat 9 and pro dc.

I can manually recreate the same quality on pro dc that I had on pro 9 by manunally flattening the document before ripping it to the printer using the flattening preview. I simply have to adjust the raster/vector balance sliding the raster to 0. This however is not a very efficiant way to work as I need to do this one document at a time where before, I could set up a batch print and it would flatten it before printing automatically with the desired quality.

 

So what Im wondering is if there is a way to adjust the automatic flattening settings when printing?

 

Any help or insight on this matter will be greatly appreciated !

Thanks,

Dan.

TOPICS
Print and prepress

Views

29

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 31, 2020 0

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