Dialogue box "Content Preparation Progress"

Community Beginner ,
Oct 30, 2017 Oct 30, 2017

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Something changed in my Adobe Acrobat DC program that I don't know how to fix.  There is a dialogue box that constantly opens saying "Content Preparation Progress", "please wait while the document is being prepared for".  Status "Ready", but nothing further happens.  Then I hit cancel.  It repeatedly opens.   Can you tell me why this is happening and how to stop?

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General troubleshooting

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correct answers 1 Correct Answer

Adobe Community Professional , Oct 30, 2017 Oct 30, 2017
Go into Acrobat's preferences, then select the "Accessibility" category and turn off "Enable assistive technology support". That should get rid of this popup (and the work that’s being done while that popup is active).

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Adobe Community Professional ,
Oct 30, 2017 Oct 30, 2017

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Go into Acrobat's preferences, then select the "Accessibility" category and turn off "Enable assistive technology support". That should get rid of this popup (and the work that’s being done while that popup is active).

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Community Beginner ,
Oct 30, 2017 Oct 30, 2017

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That seems to have worked.  Thank you.  I don't know how the program changed to that option as I never got in preferences and changed to that.

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New Here ,
Feb 28, 2018 Feb 28, 2018

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Thanks so much; it's not very obvious of what to do if you don't know how to take this simple action.

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New Here ,
Jan 26, 2021 Jan 26, 2021

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I needed to quit and relaunch acrobat in order for the preference changes to take effect.

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