Disable "Do you want to save changes before closing"

New Here ,
Jan 12, 2018 Jan 12, 2018

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I'd like to know if there's a way to disable the popup that says "Do you want to save changes before closing?"?

For example, I open a multi-page pdf. I extract one page. Click the "Save" icon. "Save as PDF" window opens. Type new file name. Click "Save." Click the "x" to close the newly saved file. Then the prompt for "Do you want to save changes before closing?" pops up....WHY!?

It's the same for just simply opening and closing a file. Open file. Click the "X" to close. BOOM. stupid "save" prompt comes up. I don't have any changes to save.

This is a HUGE time-suck considering how frequently I use these functions. The previous version of the program that I had did not give me this issue. I only got the prompt to save when I'd actually make changes to the document.

This is for Adobe Acrobat Standard 2017. This is on my office computer as well, so I likely won't be able to run scripts or whatever other fancy fixes are suggested. I'll likely be limited to options already preset within the program....so really this post is directed DIRECTLY at Adobe. Please tell me there's a setting to make this awful popup go away! @adobe adobecare

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correct answers 1 Correct Answer

Adobe Community Professional , May 24, 2018 May 24, 2018
Actually, it is true that Acrobat (or Reader) will not prompt you when you close a document that was not modified. If you do get the prompt, that means that something in the document was modified. You may not have modified the document, but behind the scenes, something happened that makes the document different than it was at the time it was loaded into Acrobat. This can be either due to some JavaScript calculation in the document, or due to a problem with the PDF file that was fixed by Acrobat....

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Adobe Community Professional ,
Jan 12, 2018 Jan 12, 2018

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Acrobat does not prompt you to save a file if you just open it and close it without modifying it.

If it does, then that means that the file was modified. There are different potential causes for that. The most common one is that you are actually dealing with a corrupt PDF file, and Acrobat fixed it for you when you loaded it. This one is very easy to verify: Open the document, close and and save it. Then open it again and close it. Does Acrobat still prompt you to save it? If not, then Acrobat fixed the bad PDF file for you in the first save operation.

If you are not dealing with a bad PDF file, then it's very likely that something inside the PDF file is modifying it. This can e.g. be a form field that shows the current date or time, or some other field that was modified when you opened the file (e.g. via a calculation script associated with that field). You can see if this is causing the save prompt by disabling Acrobat's JavaScript in Preferences (Preferences>JavaScript>uncheck "Enable Acrobat JavaScript"). Now open the document and close it. Does it still prompt you to save the file? If so, then unfortunately I am out of ideas about what it could be.

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New Here ,
Jan 15, 2018 Jan 15, 2018

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Hi Karl,

Unfortunately I struck out on both of your suggestions. I'm still getting the prompt. And it happens with every pdf I have. Most of the files I'm working with right now are scans--multiple pages that I personally scanned into one pdf. But this also happens with files I did not originate; anything I've opened via email or opened from any drive on my computer still gets this prompt. Thank you for your help though. At least we've eliminated the usual suspects!

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Adobe Community Professional ,
Jan 15, 2018 Jan 15, 2018

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Did you scan the documents with Adobe Acrobat?

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New Here ,
Jan 15, 2018 Jan 15, 2018

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I don't understand what you're asking? We have a large printer/copier/scanner that everyone in the office uses. I tap scan, run the pages through and then the pdf gets saved to central folder that I can access at my computer.

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Adobe Community Professional ,
Jan 15, 2018 Jan 15, 2018

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Then the software of the scanner creates the files.

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New Here ,
Jan 15, 2018 Jan 15, 2018

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yes

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New Here ,
May 24, 2018 May 24, 2018

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It is simply not true to say that "Acrobat does not prompt you to save a file if you just open it and close it without modifying it".  I download invoices for my quarterly tax return from a wide range of websites, print them and then try to close them with a quick ^W.  90% of the time, this message comes up to waste my time.

Why can't there be a simple "open read-only" option?  The proportion of time that I open a PDF with the intention of editing it must be about 1/1000. 

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Adobe Community Professional ,
May 24, 2018 May 24, 2018

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Actually, it is true that Acrobat (or Reader) will not prompt you when you close a document that was not modified. If you do get the prompt, that means that something in the document was modified. You may not have modified the document, but behind the scenes, something happened that makes the document different than it was at the time it was loaded into Acrobat. This can be either due to some JavaScript calculation in the document, or due to a problem with the PDF file that was fixed by Acrobat. Without access to the documents, it's impossible to say what happened. You can try to disable JavaScript in Acrobat's preferences to see if that gets rid of the prompt. If it does, then the prompt was due to a change in the document's state caused by a script. If you are still getting the prompt, then chances are that you are dealing with a corrupt PDF file (and there is very likely evidence of that in a very brief message that pops up on the screen, but may go away before you are actually able to read it).

You can file an enhancement request with Adobe for a read-only mode: Feature Request/Bug Report Form

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New Here ,
May 24, 2018 May 24, 2018

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Right, so Adobe is modifying the document, not me, and it's doing it without asking me.  I spent this morning doing my accounts and I must have at least 20 suppliers, so printed off PDF invoices from that many different sources.  All but a couple generated the message when I closed them.  I do not believe that 90% of companies producing PDF invoices on their websites are creating corrupt PDFs.

There is absolutely no need for it to do this.  I should be able to open by default as read-only, the way Adobe Reader used to work.  If you added up all the time you are wasting across your entire user base, it must be eye-watering.  These are supposed to be productivity tools, not anti-productivity tools.

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New Here ,
Mar 15, 2021 Mar 15, 2021

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incorrect info.  Adobe (at least my adobe) asks that annoying message if I scroll down or up withou modifying the PDF

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New Here ,
Nov 26, 2020 Nov 26, 2020

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Hi Karl,

I experience this issue and I know that my PDF has javascript. The Javascript converts all dates in the document from the PDF creator's server into my laptop's timezone. Is there any way to disable the "Do you want to save changes" prompt in this situation? For example, could the javascript alter the document status from "dirty" to "clean" after converting the dates?

Or is there a way to make the dates automatically display in each user's timezone based on their computer's locale, without using javascript? I have not found anything in my searches that works correctly.

Thank you

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LEGEND ,
Jan 13, 2018 Jan 13, 2018

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One can use the document's "dirty" property to "false" and prevent any prompt for saving. Note this is not available to Reader.

You should be able to edit the document level scripts within the PDF or for any action within the PDF. Depending upon which directory and what access you have been granted to that directory, you should be able to save your edited PDF.If you cannot, then you need to contact the individual responsible for maintaining that PDF.

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New Here ,
Jan 15, 2018 Jan 15, 2018

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Thank you for your response, however your notes are a bit above my head and I don't understand what/how to do this.

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New Here ,
Oct 17, 2018 Oct 17, 2018

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The only thing I have figured out to reduce this problem isn't going to help people who are just looking at a file one time.

However, if you are opening and re-opening the same file, here is what you can do.

Save and replace the file (which involves hitting enter 3 times, then the left arrow and enter again to confirm that you want to replace the file).  The next time you go into the file and just look at the file and close it, you will not get the annoying box asking "Do you want to save changes to file XXX before closing?"  

This is a really frustrating problem, and it's extra frustrating to be told that we have modified a file when we've definitely only opened it.

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New Here ,
Mar 18, 2020 Mar 18, 2020

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I was just having this problem today, and attempting fixes based on this and other threads. I had just completely given up, when I noticed my pages weren't printing with great resolution, so I unchecked the "Save Print/Toner" checkbox on the Print pop-up window. AND THAT STOPPED THE "SAVE" PROMPT! 😄  Though it could be the combination of that and some of the other various settings I checked and unchecked in my troubleshooting. But I kept getting the prompt until the Save Toner was unchecked.

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New Here ,
Mar 31, 2021 Mar 31, 2021

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ah!! thank you for this! I've been wresting with this same issue for over a week. I print off pdf'd invoices by the hundreds per week and for years I've never once had this pop up. It seemed so random and was so irritating. As soon as I read the words "Save print/Toner" i knew that was the problem!  Since the prints are for internal use only and don't need to be pretty I thought it was smart to save on toner. I switched that on for the first time ever right around the time the pop up started so i knew that had to be it. I tried all the other recommended fixes i found online with no change. Switching off the Save Toner feature and we are back in business! thank you a bunch for sharing! 

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Community Beginner ,
Oct 12, 2020 Oct 12, 2020

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I tried all these solutions, including the repair and reboot, and still get the annoying request to save every time I open any pdf file in acrobat. When going to Help, I only get "About Adobe Plug-Ins" option, there is no option for Third Party Plug-Ins.  

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Community Beginner ,
Nov 26, 2020 Nov 26, 2020

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I figured out the solution. After reading about this issue for a couple of hours and trying all the solutions, none of them worked. I can't remember if I found this on my own or if it was the last solution I read. That is, it was only doing it with documents where I had used Windows command "Print as PDF" to create the PDF file. This happened whether I was saving a web page using Print as PDF or saving a Word document as PDF. Change the default PDF option in the Windows print prompt to Save as Adobe PDF. Problem solved. I suspect this is not a Windows issue but just Adobe reading the PDF when it's opened and determining it was not created with their software. So they're trying to be annoying. I have tried both ways, and quality is the same. But to get rid of the annoying prompt, you have to save as Adobe PDF. 

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New Here ,
Jan 02, 2021 Jan 02, 2021

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Wow, crazy how the answer is always on the last page. YES adobe you suck again!! Imagine all PDF files have to be saved by your file extension and lose their thumbnail picture so that we can AVOID that stupid pop up SAVE AGAIN task. WTF?! You are the best in the World? Not really with this crap. Please remember the customer wants a Best Experience and there is a lot of competition.. Especially when the simple task is opening PDFs. - so mad!

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Most Valuable Participant ,
Jan 02, 2021 Jan 02, 2021

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So are you actually using Print to PDF to save a PDF as a PDF? That will cause all sorts of problems and disasters. I know a lot of people do this, but I'd love to hear why they go to all that trouble?

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New Here ,
Jan 02, 2021 Jan 02, 2021

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Hi. The problem is everytime I opened any file with Acrobat DC it wanted me to save the file again. I understand that it means something changed, right? I turned off all 3rd party add ons - didn't help. Did everything online - didn't help. Went to alternative software - Problem solved.

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New Here ,
Mar 15, 2021 Mar 15, 2021

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IT IS ANNOYING! 

 

happens to me too, if Just open PDF, Without scrolling down or click in on it, i can just close them without going thru that annoying message.  My not perfect solution, change the default PDF reader to Sumatra, google Chrome, etc. and change it back to Adobe when I have to.

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Adobe Community Professional ,
Mar 15, 2021 Mar 15, 2021

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Acrobat only asks to save the PDF if it is modified. So, your document must be doing something to modify itself when it's opened. 

Those other readers are not true compliant PDF viewers.

Its entirely posssible that the modification is coming from a script in the PDF. Chrome does not run PDF scripts.  Which is an example of non-compliance. 

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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