Distiller Application Not Responding

New Here ,
Mar 23, 2021 Mar 23, 2021

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Dear Adobe

 

Please help, my acrobat distiller always hang (Application Not Responding), even try many versions distiller after sometime happens again... Please help

 

Thanks

Nick

 

 

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Adobe Employee ,
Mar 24, 2021 Mar 24, 2021

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Hi Nick

 

Hope you are doing well and sorry for the trouble. As described the distiller always hang and do no respond.

 

We need some more information for a better understanding:

 

- Would you mind sharing the workflow/steps you are doing that leads to distiller hang/do not respond?

 

- Do you get any error message? If yes, please share the screenshot of the same for a better understanding.

 

- What is the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version 21.01.20145. Go to Help > Check for Updates and reboot the computer once.

 

You may also try to repair the installation (Windows Only) Go to Help > Repair Installation and reboot the computer again.

 

We are here for help, just need more information.

 

Regards

Amal

 

 

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