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Distiller stopped working

New Here ,
Mar 23, 2020 Mar 23, 2020

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Hi , the message " Adobe distiller stopped working" keep showing on everytime i run Adobe DC, it's really anoying because it bloks all my pc. I have the last version of Adobe DC (2020) 

please help me . TIA

 
TOPICS
Crash or freeze , General troubleshooting , Standards and accessibility

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Adobe Employee ,
Mar 24, 2020 Mar 24, 2020

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Hey there,

 

Sorry to hear about the trouble caused. "Acrobat distiller stopped working" if this is the message that you get on screen, have you started getting this message after installing latest patch or making changes in any your system? 

  • Open Acrobat DC>Help>About Acrobat DC. 
  • Is it  20.006.20042 ?
  • Go to Help>Repair installation

If that doesn't help you getting this pop-up away, then you need to run the cleaner tool to remove the Acrobat DC once, using this link: http://labs.adobe.com/downloads/acrobatcleaner.html 

Download once again through: https://helpx.adobe.com/in/download-install/kb/download-install-acrobat-subscription.html

 

Did it solve the problem? 

 

Thanks,

Akanchha 

 

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