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Hello everyone,
I use Adobe Acrobat Dc Pro on behalf of my company.
I use the monthly payment plan, this month the payment I received is double.
I only changed my credit card details as the previous one expired without changing anything else.
Could you please help me?
is it possible to have an email to write about this problem?
Thanks in advance
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Hi,
You would need to contact customer support to get that fixed - https://creativecloud.adobe.com/cc/?locale=en and select the "contact us" link.
[At least that is where the link is on my account]
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You should contact Adobe directly for help with this issue:
General help page: https://helpx.adobe.com/contact.html
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone support: https://helpx.adobe.com/contact/phone.html
There's no support via email.
Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...