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download copy of Adobe Acrobat Pro XI

New Here ,
May 09, 2018 May 09, 2018

Hello,

I have a copy of Adobe Acrobat Pro XI but it won't install because it says it's missing Data1.cab. I had to have my hard drive and OS wiped so it required a re-install of Adobe Acrobat Pro XI. Luckily I had a backup. But apparently I'm missing the Data1.cab file.

If I have the license # and serial # to prove that I own a copy of the software, would I be able to download a fresh copy of Adobe Acrobat Pro XI from somewhere?

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LEGEND ,
May 09, 2018 May 09, 2018

Moved to Acrobat forum.

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Adobe Employee ,
Jun 07, 2018 Jun 07, 2018
LATEST

Hi Gibran65,

As per the issue description mentioned above, you are facing issue when trying to install Acrobat XI on the machine, is that correct?

Please try the troubleshooting steps given in the following help document: Adobe install error 1311, 1335, or 2350: "Source file not found... data1.cab" | Windows

You may also visit the following forum thread discussing the similar issue: Error 1311 Source file not found

Let us know if you need any help.

Shivam

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