Downloaded Adobe Acrobat Standard 2020 and still can't view a PDF

[Carolin5D41]

Help! I just spent $419.99 to buy the Adobe Acrobat Standard 2020 so I could download and open documents from Veterans Affairs but everytime I tried to open the download I get an error message saying that I need Adobe Reader 8 or higher. I have even tried restarting my computer. I am ready to pull my hair out!

[Bernd Alheit]

Does you open the document in a browser or Adobe Acrobat?

[Carolin5D41]

I opened it in the browser.

[Bernd Alheit]

Download the document and open it in Acrobat Reader or Adobe Acrobat.

[try67]

You can view PDF files using the free Reader. You don't need Acrobat for that!

[Carolin5D41]

Not true. I had the free Adobe reader and it didn't work. I used to have the Adobe Acrobat DC Pro but I discontinued it because it was costing me $20 every month for the subscription. I had forgotten that I had installed it so I could open up the PDF documents from the Veterans Affairs website. 

[Carolin5D41 · Accepted solution]

Okay, I finally got it to work. When I download the document from the Veterans Affairs site instead of clicking on "open file", I click on the three dots beside the file name. Then I choose the "open with system viewer" option and it then opens up the document. Thanks to everyone who helped me out.