embedded fonts not working in editing mode - defaults to Geneva

[Wilf Cat]

By the way, I HAVE activated the font I am using (Adobe Garamond Pro Reg), I have embedded it, I have used preflight to 'fix potential font problems', I have edited the default settings to make the font I want to edit the default editing font, I am connected to Creative Cloud, the font displays correctly: AS SOON AS I highlight the word I need to change and select Abobe Garamond Pro before editing, the text changes to Geneva font. The AGPR font even registers as Geneva when highlighted. *I know that PDFs aren't for editing and that that is better done in Word or the source software, but I have never had this issue before. And they are minor changes I want to make. Like deleting an 's' etc. Even doing that changes the whole word to Geneva.

I've uninstalled, reinstalled twice. I have the font installed locally.

Any ideas? Thank you. 

[Luke Jennings3 · Accepted solution]

These are just guesses, but try turning on the preference "use local fonts" (Preferences> Page display). If that doesn't help, try saving your PDF as PDF/X-1a, File> Save as other> PDF/X-1a. In my experience, doing this will sometimes fix odd issues like this. If it's still not working, and you are using a Mac, try clearing your font cache, there are several ways to do this, so do a google search and find a method you are comfortable with. If it's still not working,  place the PDF into an InDesign file and export to a new PDF.

[Wilf Cat]

I appreciate that thank you. I'll try. 

[Bevi Chagnon - PubCom.com]

First, which program are you working in? Adobe InDesign or Adobe Acrobat?

Quote: "I have used preflight to 'fix potential font problems' "

In which program did you run Preflight, Acrobat or InDesign?

Just making sure:

• When you exported the file to PDF from the source file, did you check the option to Embed Fonts: subset if less than 100% ?
• Is your version of Adobe Garamond Pro a "stand-alone" font, or an activated one via Adobe Fonts/TypeKit in InDesign?

Try embedding the fonts into the PDF with Acrobat's Standards/Preflight tool.
Follow the instructions in this post:

https://community.adobe.com/t5/acrobat/scrambled-text-when-viewing-pdf-documents-in-acrobat-standard...

[Wilf Cat]

It was in Acrobat.

The font is downloaded to my Mac AND activated via Adobe fonts (I bought it too to see if that helped, which it hasn't).

I have embedded the font using prefilght.

Thanks.

[Bevi Chagnon - PubCom.com]

Glad that trick worked for you.

You'll probably need it again in the future, so bookmark this page.

[Wilf Cat]

Nothing has worked for me. I was answering your questions.

I still can't use or edit the font that I need to.