Error 10:10 when trying to open a PDF in Internet Explorer 11

New Here ,
Feb 26, 2020 Feb 26, 2020

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Recently, I am unable to open an PDF document from a web based page. Nornally, it will open a new window in IE 11 with the PDF docoument. Now, I get an error message saying "there is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (10:). I have used the cleaning tool and removed all traces of my Adobe DC Pro, rebooted. No success. I am running Windows 10 Pro, Adobe DC Pro version 2020.006.20034. IE 11 version 11.592.18362.0. I have seen multiple posts about this issue but never a solution. This is affecting me and my co workers. Can you please provide a solution. Thank you. adobe error 1010.JPG

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New Here ,
Mar 23, 2020 Mar 23, 2020

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Was this ever resolved? I'm having the same issue with same setup

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New Here ,
Apr 07, 2021 Apr 07, 2021

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Try this:

Step 1 Clear temp files:

Open file Explorer

Go to %temp%

Select all and delete

Go to C:\windows\temp\

Select all and delete

 

 

 

Step 2 Clear IE Cache:

Close All IE windows

Open Task Manager

Stop all IExplore.exe processes

Open the Control Panel

Open Internet Options

Click Delete

Check all boxes except the Preserve Favorites website data and Passwords

Click Delete

Click OK

 

Step 3: 

Open Adobe Reader DC

Click on Edit>Preference>Under Catagories: Click Internet>Uncheck all three boxes

That should work

 

 

 

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