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Error 1001 when editing PDFs

New Here ,
Nov 14, 2019 Nov 14, 2019

I have a problem editing PDF files, but this happens sometimes, not always. 

 

I get the error 10001 saying "Can not process the page due to an error in recognicing service capturing paper" 

 

I need help as I am paying for the serfvvie and this has happened to me for 3 to 4 months now. 

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Edit and convert PDFs
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Adobe Employee ,
Nov 15, 2019 Nov 15, 2019
LATEST

Hi Luise

 

We are sorry for the trouble. As you are getting the error ' Can not process the page due to an error in recognizing service capturing paper'

 

Please try the trouble shooting steps provided in the help article (https://helpx.adobe.com/in/acrobat/kb/acrobat-could-access-recognition-service.html)

 

Let us know how it goes

 

Regards

Amal

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