error 105

New Here ,
Apr 29, 2021 Apr 29, 2021

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I cant sign an army form from home i keep getting error (105) "theres was a problem reading this document."

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Adobe Community Professional ,
Apr 30, 2021 Apr 30, 2021

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is the form a pdf?

 

you're trying to open the form on a mobile or a computer?

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New Here ,
Apr 30, 2021 Apr 30, 2021

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  • its a pdf i downloaded from my army email and everytime i attempt to digitally sign with my cac it says it cant save it 

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New Here ,
Apr 30, 2021 Apr 30, 2021

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from a computer

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Adobe Community Professional ,
Apr 30, 2021 Apr 30, 2021

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adobe reader needs to be installed, Adobe Acrobat Reader DC Download | Free PDF viewer for Windows, Mac OS, Android

 

NOTE: untick the tag-along ware unless you're really really certain you want that.

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New Here ,
Apr 30, 2021 Apr 30, 2021

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You may need to save the document differently than normal. Try saving it as Optimized PDF. If the Adobe support would actually try and assume that the user has either reader and/or pro then we might recieve some actual help. However please also keep in mind that providing more information would help as well. Such as are you using Reader or Pro, what version are you using? Windows or Mac? Obviously windows since you are using army systems. Etc etc etc.

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