Error message for Acrobat Reader and DC

New Here ,
Sep 06, 2020

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When trying to read pdf files from my external hard drive on a new computer I keep receiving this error message (and I am unable to view the files): "There was an error opening the document. Access denied"

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General troubleshooting

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Error message for Acrobat Reader and DC

New Here ,
Sep 06, 2020

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When trying to read pdf files from my external hard drive on a new computer I keep receiving this error message (and I am unable to view the files): "There was an error opening the document. Access denied"

TOPICS
General troubleshooting

Views

23

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 06, 2020 0
Most Valuable Participant ,
Sep 06, 2020

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What happens if you copy the files on to your desktop first? Do you get any special message about permission when copying?

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Sep 06, 2020 0