Error message: police object or erroneous font descriptor

[Kindhearted_experts98A7]

Bonjour,

quand je veux insérer une nouvelle page dans un document PDF c'est le message d'erreur qui s'affiche depuis quelques temps.

[Meenakshi Negi]

Hi Peggyw,

Sorry for the delay in response.

It seems to be the font issue. Please check the font used is embedded in the document or not.

To check the, open the document in Acrobat and go to File > Properties > Fonts.

As you are trying to insert the page in the document, did you check if you get the error on adding a particular page or file?

Please try to insert any other page from a different document. Check if the error appears.

If the issue persists, please share the details asked below:

- Share the exact workflow you do

- Share the screenshot of the error message you get

- What is the Acrobat and OS version on the machine? To check application version, use the steps provided here Identify the product and its version for Acrobat and Reader DC

- Would it be possible to share both9in which you add page and from which you add page) files with us? You may take help of the steps provided here How to share a file using Adobe Document Cloud

To share the screenshot, use the steps provided below:

- Click on the insert icon provided in the reply window as shown below:

- An Insert Image window will appear.

- Then click on Insert Image and browse the location where you have saved the screenshot file.

- Select the file and click on Open > Insert Image.

Let us know if you need any help.

Regards,

Meenakshi