Error message when sending a document for signature - says I have been logged out

New Here ,
Apr 16, 2021 Apr 16, 2021

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I am trying to request a signature in Adobe Acrobat and repeatedly am getting the error "You've been logged out. An error occured. please try signing out and signing in again." It happens when I try to enter the recipient's email to send a document for signature. Despite my signing out of Creative Cloud and back in, I am still getting the error. I've tried this multiple times and still get the error. Does anyone know how I can resolve this? 
 
Thank you.
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Security digital signatures and esignatures

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