Error message when sending a document for signature - says I have been logged out

[designfortherapists]

I am trying to request a signature in Adobe Acrobat and repeatedly am getting the error "You've been logged out. An error occured. please try signing out and signing in again." It happens when I try to enter the recipient's email to send a document for signature. Despite my signing out of Creative Cloud and back in, I am still getting the error. I've tried this multiple times and still get the error. Does anyone know how I can resolve this? 

Thank you.

[Rebecca5EFA]

Were you able to resolve?  I'm having the same problem.