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error opening doc

New Here ,
Aug 25, 2020

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I keep getting the following error message: 

There was an error opening this document. The file is already open or in use by another application. None of the topics below fits this issue.

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error opening doc

New Here ,
Aug 25, 2020

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I keep getting the following error message: 

There was an error opening this document. The file is already open or in use by another application. None of the topics below fits this issue.

TOPICS
Exchange

Views

42

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Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 25, 2020 0
Adobe Employee ,
Sep 02, 2020

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Hi Jimmy,

 

Sorry we couldn't reply to your question on time. Are you still receiving the same error or managed to find the solution?

We would like to get a few more details from you;

1- Do you receive this message upon viewing a specific PDF file? Check with a different file.

2- Is that document is saved on your computer or available on web or an email attachment? You may first save the file in your system and then try to open it using desktop application

3- If you are working with any of these two applications Acrobat or Reader DC, then make sure you got the latest patch installed. Here are its updates details: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

 

 

Thanks,

Akanchha

 

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Sep 02, 2020 0
New Here ,
Sep 04, 2020

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[image: ملف MPEG صوتي]
d_b10cc5eb341-1.mp3

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Sep 04, 2020 0