Every other page prints garbled images with lines vertically on the image

Community Beginner ,
Mar 01, 2018 Mar 01, 2018

Copy link to clipboard

Copied

Every time I print multiple pages with HP M402n the pages (every other) are printed with garbled text and images.
Almost like its printing backwards.

TOPICS
Print and prepress, Windows

Views

6.8K

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Community Beginner , Mar 01, 2018 Mar 01, 2018
I went to Finishing tab in printer properties. I disabled the print on both sides.

Likes

translate

Translate

Translate
Adobe Community Professional ,
Mar 01, 2018 Mar 01, 2018

Copy link to clipboard

Copied

Hi Patrick,

Please answer a few questions to put us in the right mood:

What is your OS and version? What is your Acrobat version?

Please post also pictures of the printed pages.

Does this happen only with specific PDF files or also with standard PDF files (eg. PDF files that you grappled from the Adobe site and that are known to be good)?

As a workaround you could try to use "print as image" (Advanced tab of the print dialogue). Does that work?

Regards, Abambo
Hard- and Software Engineer and Photographer.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 01, 2018 Mar 01, 2018

Copy link to clipboard

Copied

IMG_1141.jpgIMG_1144.jpgIMG_1142.jpgWindows 7

Acrobat Reader DC, just ran update still happens

Any multipage pdf will do it.

I printed excel and that does multipages fine.
I printed Word and that seems ok too. Just PDF's are affected.

I installed  a HP M402n printer yesterday when this started

I have contacted them. They asked me to reach out to you.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 01, 2018 Mar 01, 2018

Copy link to clipboard

Copied

Print as Image does not work

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 01, 2018 Mar 01, 2018

Copy link to clipboard

Copied

It does not work or it works the same?

Regards, Abambo
Hard- and Software Engineer and Photographer.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 01, 2018 Mar 01, 2018

Copy link to clipboard

Copied

patrickd9581306  wrote

I installed  a HP M402n printer yesterday when this started

I have contacted them. They asked me to reach out to you.

HP is pretty cool by blaming others for their weird drivers. I need to say that this is only my personal appreciation.

Did you download the latests driver from the HP web site?

Regards, Abambo
Hard- and Software Engineer and Photographer.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 06, 2018 Nov 06, 2018

Copy link to clipboard

Copied

Thank you for posting this question. I bought the same EXACT printer and have spent hours on the phone with HP.  Plus, I called Adobe and have yet to hear back.

unchecking "print both sides" solved it,

Without your question I would have returned the printer and spent hours trying to figure it out.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 01, 2018 Mar 01, 2018

Copy link to clipboard

Copied

Print On Both Sides.pngIs there a way to disable the setting "Print on both sides of paper" ? That seems to be why every other page is printing backwards and inverted.

I uncheck it but the next time I go into the print job it has it checked.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 01, 2018 Mar 01, 2018

Copy link to clipboard

Copied

I went to Finishing tab in printer properties. I disabled the print on both sides.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 01, 2018 Mar 01, 2018

Copy link to clipboard

Copied

This fixed it

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 02, 2018 Mar 02, 2018

Copy link to clipboard

Copied

  wrote

This fixed it

Downloading the latest driver?

Regards, Abambo
Hard- and Software Engineer and Photographer.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 28, 2021 Jan 28, 2021

Copy link to clipboard

Copied

Bless your heart!!! I've been experiencing this same issue, not everytime, but a lot. So far, so good. Thanks for the tip. I've tried several times to look for a solution. Stumbled across your solution this moring.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines