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Excel hyperlinks not working after convert to PDF

New Here ,
Oct 29, 2016

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I am using your Acrobat Pro XII trial version, I am running Excel 2016 for PC.  I have hyperlinks in my excel form and when I convert it to PDF they do not transfer over.  I have tried "Save as" a PDF and also "Print", save as PDF, convert the Excel file to PDF using Adobe PDF maker. none will work. 

Please help.

Adobe Community Professional
Correct answer by Karl Heinz Kremer | Adobe Community Professional

The problem is that you've created your links via a macro - for the link to work, Excel needs to execute the HYPERLINK macro, and get it's target from a different cell. No macros in an Excel document are getting converted to JavaScript in the PDF file. If you create your links as true links (Insert>Hyperlink), then the link will survive the conversion to PDF. You have two options: You can either convert your links in the Excel documents to true (and static) links, or you can add your links manually in Acrobat using the link tool.

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Excel hyperlinks not working after convert to PDF

New Here ,
Oct 29, 2016

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I am using your Acrobat Pro XII trial version, I am running Excel 2016 for PC.  I have hyperlinks in my excel form and when I convert it to PDF they do not transfer over.  I have tried "Save as" a PDF and also "Print", save as PDF, convert the Excel file to PDF using Adobe PDF maker. none will work. 

Please help.

Adobe Community Professional
Correct answer by Karl Heinz Kremer | Adobe Community Professional

The problem is that you've created your links via a macro - for the link to work, Excel needs to execute the HYPERLINK macro, and get it's target from a different cell. No macros in an Excel document are getting converted to JavaScript in the PDF file. If you create your links as true links (Insert>Hyperlink), then the link will survive the conversion to PDF. You have two options: You can either convert your links in the Excel documents to true (and static) links, or you can add your links manually in Acrobat using the link tool.

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Create PDFs, Edit and convert PDFs

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Oct 29, 2016 0
Adobe Employee ,
Oct 30, 2016

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Hi Cowinkidink1, 

Once you open the excel sheet, click on Acrobat tab, click on preferences, check Settings tab and check if "Add links" is checked.

If yes, hyperlinks should work in PDF.

How did you convert the file to pdf? Is it possible to share that excel sheet with us?

Regards,
Tariq Dar.

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Oct 30, 2016 1
New Here ,
Oct 30, 2016

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Hello Tarig,

Thank you kindly for replying to my inquiry.

I checked the Add Links and it is checked. Tried again and the hyperlinks are appearing in the converted file , however, I can not click on the link. May I send you the Excel file and you take a look? How would I send the file?

Kindest regards.

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Oct 30, 2016 0
Adobe Employee ,
Oct 31, 2016

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Hi Cowinkidink1,

Yes, you can upload the file to either of these cloud options Google drive, dropbox or Adobe Send.

Then using private message to share the file with us. How Do I Send Private Message

Regards,

Tariq Dar.

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Oct 31, 2016 0
Adobe Community Professional ,
Oct 31, 2016

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Take a look here for instructions about how to use Adobe's own Document Cloud to share a file: Share Documents via Adobe's Document Cloud - KHKonsulting LLC

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Oct 31, 2016 1
New Here ,
Oct 31, 2016

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Hello Tarig,

I shared the link to the file here. I hope that is okay.

Again, thank you for your guidance.

[Removed the link as the file contains contacts information]

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Oct 31, 2016 0
Adobe Community Professional ,
Oct 31, 2016

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Can you please also share your PDF file. Thanks.

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Oct 31, 2016 0
New Here ,
Oct 31, 2016

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Sure, thank you.

[Removed the link as the file contains contacts information]

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Oct 31, 2016 0
Adobe Community Professional ,
Oct 31, 2016

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The problem is that you've created your links via a macro - for the link to work, Excel needs to execute the HYPERLINK macro, and get it's target from a different cell. No macros in an Excel document are getting converted to JavaScript in the PDF file. If you create your links as true links (Insert>Hyperlink), then the link will survive the conversion to PDF. You have two options: You can either convert your links in the Excel documents to true (and static) links, or you can add your links manually in Acrobat using the link tool.

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Oct 31, 2016 1
Engaged ,
Oct 31, 2016

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The Excel file is gone, so I'm not sure of the appearance of your links. If the display text is the URL in the PDF, you may be able to "convert URLs to hyperlinks" in Acrobat. This creates real hyperlinks from URLs in Acrobat and is found in the Document Processing panel.

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Oct 31, 2016 0
New Here ,
Oct 31, 2016

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Thank you Karl and Tariq.

I very much appreciate the guidance and advice. I will try your suggestion when I return from an appointment later today.

Have a nice day!

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Oct 31, 2016 0
New Here ,
Jul 24, 2017

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Hi Karl,

I am having the same problem with my excel file not converting the hyperlinks when creating a PDF using the Adobe PDF Maker. I have verified the links are created in excel (Insert>Hyperlink) and the add links feature is checked. The hyperlinks in excel work and take me to diferent cells in the workbook, however, once I convert to PDF the hyperlinks appear but do not work.

Thanks,

Heather

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Jul 24, 2017 0
Most Valuable Participant ,
Jul 24, 2017

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When you convert an Excel file to a PDF there are no more cells, so how could it work?

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Jul 24, 2017 0
New Here ,
Jul 24, 2017

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I'm not sure. I have used the feature before and it has worked, however, on my new workbook it does not work. In adobe, it takes you to the page the cell is located on.

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Jul 24, 2017 0
New Here ,
Dec 26, 2017

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I am having the same problem as Heather.

I have a workbook created to be a PDF report when complete, with hyperlinks to various points inside the file itself. (From the Table of Contents to other pages, and from the page titles back to the ToC, etc.) These worked fine in Excel 2007 when I used "Create PDF", but now that I'm remaking this file in Excel 2016, the hyperlinks do not come across in the PDF creation process.

I have confirmed that "Add Links" is checked in Preferences.

I have tried creating the hyperlinks three different ways:

- Via the HYPERLINK formula (I know this does not work, tested it just for confirmation)

- Via Insert Link / Place in this Document / "Sheetname!A1"

- Via Insert Link / Place in this Document / Named Location

None of these hyperlinks work when the file is PDFed! Please help! These worked fine for the last year, I don't see why Excel 2016 would lose this functionality!

2018 Hyperlink Help - Google Drive

Here are three files to refer to: The SAMPLE ANNUAL is last year's file. Notice that from the Table of Contents, you should be able to click on the page names to jump to those locations in the report.

The Hyperlink Testing.xlsx is the Excel file, and the PDF created from it with the same name.

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Dec 26, 2017 0
Engaged ,
Jan 13, 2018

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I am having the same issue. I downgraded from Acrobat DC to Acrobat XI and now have the issue that links are not included in my PDF. Have tried all of the above, used the toolbar, made the setting, went through all compliance: I got it to work for regular text hyperlinks, but if I attach hyperlinks to an image in excel, NADA. It worked before with DC.

There is no way I am EVER upgrading to DC again, so please no comments to that regard. If anyone has an idea over and beyond the already mentioned, please let me know!

Its amazing how many post I have open at Adobe with no solutions. My Illustrator still crashes since two years, no help there either. I can only say that I have the feeling the apps are getting worse not better. Unfortunately, there is no real competition and Adobe's monopoly and government involvement is not helping produce stable apps.

Its frustrating...

Cheers.

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Jan 13, 2018 0
New Here ,
Apr 19, 2018

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I am having the same issue....any solutions that work?

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Apr 19, 2018 0
Community Beginner ,
Apr 23, 2018

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I am having the same problem. It seems Adobe does not care.......

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Apr 23, 2018 1
New Here ,
Apr 24, 2018

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Hello, I am exporting a file from Excel to PDF. The file consists of a table of contents and several worksheets.  The table of contents is hyperlinked to all the separate sheets in the document while on Excel format.

When exporting to PDF however I lose the hyperlinks. Do you have any suggestions on how to solve this problem?

I have bought Adobe Pro and have activated the “Add links” check box under the ACROBAT – preferences tab.

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Apr 24, 2018 0
Adobe Community Professional ,
Apr 24, 2018

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Open the Excel in OpenOffice and export as PDF.

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Apr 24, 2018 0
New Here ,
Apr 24, 2018

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sorry, I forgot to include that it must be done through a Macro.

new message:

Hello, I am exporting a file from Excel to PDF through a Macro. The file consists of a table of contents and several worksheets.  The table of contents is hyperlinked to all the separate sheets in the document while on Excel format.

When exporting to PDF however I lose the hyperlinks. Do you have any suggestions on how to solve this problem?

I have bought Adobe Pro and have activated the “Add links” check box under the ACROBAT – preferences tab.

here is my export PDF macro:

Sub PRINTPDF_()

'

' PRINT_ Macro

ActiveWorkbook.Sheets.Select

ActiveSheet.ExportAsFixedFormat Type:=xlTypePDF, Filename:= _

    "Monthly Progress Report.pdf", Quality:=xlQualityStandard, IncludeDocProperties:=True, _

     IgnorePrintAreas:=False, OpenAfterPublish:=True

    'Application.PrintCommunication = True

    'ActiveWindow.SelectedSheets.PrintOut Copies:=1, Collate:=True, _

        'IgnorePrintAreas:=False

End Sub

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Apr 24, 2018 0
Adobe Community Professional ,
Apr 24, 2018

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When you print to Adobe PDF you will not get working links.

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Apr 24, 2018 0
Adobe Community Professional ,
Oct 30, 2016

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Both options you've used ("Print to PDF" and "Save as PDF") will not bring over the links to the PDF document. When you look at the combination of Acrobat and MS Word, you have at least three different ways to convert to PDF: Word comes with it's own PDF generator that is available even when Acrobat is not installed. Once you install Acrobat, you have two more methods: You can print to the "Adobe PDF" printer, and you can use the "PDF Maker" macro that installs a toolbar or a ribbon in your MS Office application. Printing to PDF will always strip out any interactive content (and more), only the PDF Maker will give you a high quality PDF file. Follow Tariq's instructions to verify that the setting is correctly selected, and then use the "Create PDF" on the Acrobat toolbar to actually generate the PDF output file.

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Oct 30, 2016 1
New Here ,
Apr 23, 2018

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FYI - Per one of my company's IT contract people, this is a known issue with Excel 2016/365 and is most likely Microsoft's problem to fix. (He tested for this problem on other PDF maker software and found the same problem.)

Unfortunately, I was also told that Microsoft is NOT ACCEPTING BUG REPORTS for Excel 2016/365 at this time, so we are stuck trying to work around it.

For me, this results in me still using Excel 2007 when I need hyperlinks, which to be honest SUCKS...but it's not Adobe's issue.

If anyone has further information it would be great to hear it here at some point.

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Apr 23, 2018 0
Community Beginner ,
Apr 23, 2018

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Thanks for the reply and the workaround. That helps !

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Apr 23, 2018 0
Community Beginner ,
Apr 24, 2018

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Just had a reaction from Adobe

Could you try converting excel to pdf using a web browser at this link: https://cloud.acrobat.com/convertpdf and check if internal links work fine.

That works! So it seems that it is not an Excel problem.

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Apr 24, 2018 2
New Here ,
Nov 19, 2019

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Uploading my excel workbook did NOT fix my broken links. Every solution presented here did not fix the broken links. I have one link working out of the 30 on my TOC page. They were all created manually using insert hyperklink, and they all work in the excel document. Definitely an ADOBE issue.

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Nov 19, 2019 0
New Here ,
Apr 23, 2019

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I had this issue and it took forever to figure out a workaround but this worked for me:

  1. Export the Excel file as PDF/XPF document and save it without changing the features
  2. Print the PDF/XPF file as your PDF document

The links will work using this method.

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Apr 23, 2019 0
New Here ,
Nov 19, 2019

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This did not work for me. I havd one working link and that broke after this process. Aslo, what if you only want some of the worksheets and not all.?

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Nov 19, 2019 0
New Here ,
Jul 20, 2018

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Hi, have the same problem like reported yet by several peoples here.
Adobe is very bold: NO solution! Issue caused by ADOBE is shown: working on old Version of Acrobat DC pro 2015.016.20045 - NOT working on current Version 2018.011.2005. In both cases identical versions of Excel and identical input xls-file have been used.

Adobde SUPPORT chat was CANCLED without offering any solution by Adobe!
Citation in German:
"Christoph:

Es liegt nicht in meiner Absicht Sie zu verärgern. Ich kann Ihnen hierbei allerdings keine Lösung anbieten, da die Quelle der PDF Excel ist. Excel gehört zu Microsoft und kann daher auch nur von Microsoft supportet werden. Da wir uns hier leider im Kreis drehen, werde ich den Chat jetzt beenden. Ich bitte um Ihr Verständnis und wünsche Ihnen noch einen angenehmen Tag.

Die Verbindung wurde vom Mitarbeiter beendet. "

STRANGE and outrageous reaction by ADOBE

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Jul 20, 2018 0
Adobe Employee ,
Jul 23, 2018

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Hello Wolfgangw,

I am incredibly sorry for the inconvenience you had and the experience with the chat support. The issue is already reported to the development team and they are working on a solution/workaround, however, the delay is due to the dependency we have on Microsoft.

Would you mind sharing few details so that we can assist you in a better manner:

Thanks for your time and patience thus far.

Thanks,

Anand Sri.

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Jul 23, 2018 1
New Here ,
May 16, 2019

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Hello Anand,

is there a official process are working instruction how to tackle this problem? I have a large document with about 80 tabs which are linked to an index with hyperlinks. Once I export this to Adobe Pro 8 it doesn't work.

I could share a test document with only one tab which is edited in MS Excel 365.

Would you be able to assist me on that?

Regards

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May 16, 2019 0
New Here ,
May 17, 2019

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Same question here... external hyperlinks work fine, internal document navigation doesn't works.

Tried the work around with export to xps/pdf but didn't worked...

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May 17, 2019 1
New Here ,
Aug 13, 2019

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17A58DC.PNG

We found a solution / workaround here. UNchecking this box fixed the issue of no internal links working after an MS Office Update. Now our spreadsheets link again to the pages/tabs.

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Aug 13, 2019 0
New Here ,
Aug 13, 2019

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Dear Leonard,

Could you please share your solution once more? It seems that I can't open the .PNG file.

Looking forward to your answer.

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Aug 13, 2019 0
New Here ,
Aug 14, 2019

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In Acrobat PDFmaker settings,  uncheck the box under Application Settings, that says Enable Accessibility and Reflow with tagged Adobe PDF.

17A58DC.jpg

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Aug 14, 2019 2
New Here ,
Nov 19, 2019

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This did not work.

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Nov 19, 2019 0
New Here ,
Dec 12, 2019

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Thank you Leonard, this worked for me!

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Dec 12, 2019 0
New Here ,
Feb 27, 2020

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FYI - I wanted to say that this solution also worked for me (unchecking the "Enable Accessibility and Reflow with tagged Adobe PDF" box in the Acrobat Preferences tab in excel). One thing that I did figure out additionally that I thought may prove helpful for some others: if you have used "Insert Links" to create your links in excel, and they are linking to a specific cell in excel, make sure the cell you are linking to falls within the Print Area of your Page Layout.

 

In my case, I found that my link wasn't working simply because it was linking to cell "A1" of another worksheet, but I did not have cell "A1" of that sheet in my print area. It was out of my own sheer curiosity that I tried expanding the print area, and voila! The link began working.

 

So long story short: make sure your in-workbook links are linking to cells that also fall within the print area that will be captured when converting to PDF.

 

Hope this helps!

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Feb 27, 2020 0
New Here ,
Mar 17, 2020

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Hi everyone,

All great ideas, but none worked for me - and i tried them all to date. My links (websites and documents) are brought in using the hyperlink function. All the actual URLs live on one tab and are brought in onto another sheet via formulas. I have various sheets with different parameters that lookup (index) the multiple lists of URLs. The links in excel work perfectly. However, to PDF, all links go away. Help please!

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Mar 17, 2020 0
Explorer ,
Dec 05, 2018

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If you are lucky enough to be using Excel on a Mac not a PC, then the chances are you have the (free) spreadsheet program Numbers too, if not download from the App Store.

Apple know that you probably want links to work when you export a PDF, Numbers can also open Excel files, so steps are as follows:

  1. open your Excel file in Numbers
  2. export as a PDF, the links just work.
  3. there is no 3, its that easy.

Sorry, I know that is of no help to Windows users, I'm unfortunate enough to have to use Windows for most of my work, but if you've got a Mac, its easy this way!

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Dec 05, 2018 1
New Here ,
Feb 08, 2020

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Hi.  Im hoping someone can assist. I am trying to create a hyperlink in an excel document.  When creating the link by inserting a hyperlink, I do not have the option of choosing any PDF documents for some reason.  I can view all other file types but the PDF documents dont even show in the folder.  Any advice?

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Feb 08, 2020 0