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Fallo al "guardar como" en Acrobat DC Pro

New Here ,
Mar 01, 2021 Mar 01, 2021

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Hola,

Tengo suscripción activa a Acrobat Reader Pro. Muchas veces al guardar un documento me aparece mal las ventanas del componente (ver imagen), no muestra las opciones completas y el interfaz no corresponde con el habitual de Acrobat. He probado a reinstalar pero nada.

 

Javier5FAB_0-1614669225852.jpeg

 

Gracias

 

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correct answers 1 Correct answer

Adobe Employee , Jul 12, 2022 Jul 12, 2022

Hi there

 

Hope you are doing well and sorry to keep you waiting.

 

The new version 22.1.20169 containing the fix for the issue is now available. Please update the application from the help menu > check for updates and reboot the computer once.

 

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjul2022.htm...

 

Let us know how it goes.

 

Regards

Amal

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New Here ,
Jul 03, 2022 Jul 03, 2022

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Hola, tengo el mismo problema. Ahora no funciona Guardar como en Acrobat Pro Dc. Aparece la ventana flotante sin opciones en mi caso en negro. Que se puede hacer para solucionarlo? . Gracias 

 

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Adobe Employee ,
Jul 04, 2022 Jul 04, 2022

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Hello,

 

Thank you for reaching out.

 

It seems that you are referring to that in the Save as a window, the file type option does not show any format. This issue has already been reported to the team.

We will keep you updated with further information on this. 

We appreciate your patience.

 

Let us know if you are referring to something else.

 

Thanks,

Meenakshi

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Adobe Employee ,
Jul 12, 2022 Jul 12, 2022

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LATEST

Hi there

 

Hope you are doing well and sorry to keep you waiting.

 

The new version 22.1.20169 containing the fix for the issue is now available. Please update the application from the help menu > check for updates and reboot the computer once.

 

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjul2022.htm...

 

Let us know how it goes.

 

Regards

Amal

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