Highlighted

File Repository for ConnectorIcons is growing; how to manage?

Community Beginner ,
Jan 23, 2020

Copy link to clipboard

Copied

In reviewing our virtual desktop user profiles, we are finding a new cache of files that we need to manage and delete due to our roaming profile performance.  In \AppData\LocalLow\Adobe\Acrobat\DC\ConnectorIcons, we have a stash of  "thumbnail" bmp files that are averaging 81kb each.  It appears that these files are not being managed/deleted in a timely manner.  How do we do that automatically versus manually deleting them?

TOPICS
General troubleshooting, How to

Views

2.0K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

File Repository for ConnectorIcons is growing; how to manage?

Community Beginner ,
Jan 23, 2020

Copy link to clipboard

Copied

In reviewing our virtual desktop user profiles, we are finding a new cache of files that we need to manage and delete due to our roaming profile performance.  In \AppData\LocalLow\Adobe\Acrobat\DC\ConnectorIcons, we have a stash of  "thumbnail" bmp files that are averaging 81kb each.  It appears that these files are not being managed/deleted in a timely manner.  How do we do that automatically versus manually deleting them?

TOPICS
General troubleshooting, How to

Views

2.0K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 23, 2020 0
Adobe Community Professional ,
Jan 23, 2020

Copy link to clipboard

Copied

Hi,

 

In which version of MS Windows is this happening?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 23, 2020 0
Community Beginner ,
Jan 23, 2020

Copy link to clipboard

Copied

8.1

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 23, 2020 0
Adobe Community Professional ,
Jan 25, 2020

Copy link to clipboard

Copied

Hi, 

 

You can use command line , something like this :  

forfiles /p “C:\Users\-\AppData\LocalLow\Adobe\Acrobat\DC\ConnectorIcons” /m *.bmp /c “cmd /c del @path”

 

See more herehttps://stackoverflow.com/questions/51054/batch-file-to-delete-files-older-than-n-days

 

Or, execute the Forfiles.exe program by opening the Task Scheduler as Administrator --> Action--> Create Task---> assign a Name for your action in the General tab--->> go to the Action tab---> click on New-->>New Action;  copy and paste the forfile.exe  script in the Program / script blank provided by the dialogue box. Click OK,---> and click OK once more--->>click Yes when prompted if " Do you want to run forfiles.exe with the following arguments" message.

 

 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 25, 2020 0
Adobe Community Professional ,
Jan 25, 2020

Copy link to clipboard

Copied

I forgot to add to make sure that in this line C:\Users\-\AppData\     <<------  to substitute the dash that I placed in there with the current user account name for that directory path

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 25, 2020 0
Community Beginner ,
Jan 25, 2020

Copy link to clipboard

Copied

Thanks. I would much rather prefer a method to disable these files from saving locally versus cleaning up Adobe’s unwanted thumbnails. It really should be an option versus automatic

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 25, 2020 0
New Here ,
Apr 09, 2020

Copy link to clipboard

Copied

Hi,

have you got find a solution to disable this files from saving locally ?

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 09, 2020 0
Adobe Community Professional ,
Apr 10, 2020

Copy link to clipboard

Copied

Is Adobe Acrobat the only application that is writing a cache of thumbnails to this folder, or is it happening with other programs too?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 10, 2020 0
Community Beginner ,
May 01, 2020

Copy link to clipboard

Copied

@stephane47- No one from Adobe has responded.  @ls_rbls- just Adobe.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 01, 2020 0
Adobe Community Professional ,
May 01, 2020

Copy link to clipboard

Copied

I just deleted all bitmap files from it and renamed the folder.

 

Acrobat is not acting out and  so far, after I renamed it nothing seems to be writing files to that folder 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 01, 2020 0
Adobe Community Professional ,
May 02, 2020

Copy link to clipboard

Copied

++Update ,

 

Deleting the ConnectorIcons folder doesn't do anything. It recreates itself everytime you startup the Acrobat application. 

 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 02, 2020 0
New Here ,
Oct 16, 2020

Copy link to clipboard

Copied

Did you solved the problem?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 16, 2020 0
ls_rbls LATEST
Adobe Community Professional ,
Oct 16, 2020

Copy link to clipboard

Copied

The batch script is what works for me and run it as a scheduled task periodically.

 

From what I read before this folder needs to exist and it shouldn't be deleted. 

 

I am going to continue to research about this.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 16, 2020 0