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Hello,
we purchased installed version from Adobe acrobat DC
we have installed it and when we click on fill & sign button is not working
again, it is installed version not cloud & creative version
the security digital signatures is working but it is very difficult to resize or remove
please support
Thanks,
Adeil
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Hi Adeil,
sorry for not being able to reply to your issue on time. As indicated above, this Fill & Sign tool availble at the menu-bar, does this not respond on clicking or it doesn't let you add your signature?
Try a couple of things to make this work:
1- First restart your computer. At times a simple restart solves complicated issues
2-Open a PDF file>Fill & Sign>Sign does it response?
3- Open Acrobat DC>help>run "Repair installation" (Windows only)
3- Still no luck? Seems the installation has some issues. So, use this cleaner tool to remove the application: http://labs.adobe.com/downloads/acrobatcleaner.html and reinstall it.
Let us know the result.
Thanks,
Akanchha