Fill & Sign using an image unavailable

[anyah35424562]

The ability to fill and sign by use of image in "place signature" along with all other options bar "use certificate" is unavailable on Acrobat XI? It has been available for past few years and I need the "use an image" option.

Any ideas how to reinstate all options under "Place Signature"?

Thanks

Anya

[Amal.]

Hi Anyah,

Hope you are doing well and sorry for the trouble. As described, The ability to fill and sign by use of image in "place signature" along with all other options bar "use certificate" is unavailable.

What is the version of the Acrobat XI you are using?  To check the version go to Help > About Acrobat and make sure you have the latest version 11.0.23 released on 14th Nov 2017 Go to Help >Check for Updates. You may also download the patch using the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/index.html

Acrobat XI is an old and EOL application and no longer supported. For more information please look at the help page https://helpx.adobe.com/in/acrobat/kb/end-of-support-acrobat-xi-reader-xi.html

Regards

Amal