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Fillable fields have disappeared

New Here ,
Apr 07, 2020

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Hi 

 

Im hoping someone might be able to please help me with Acrobat DC Pro

 

Yesterday I created a large document with numerous fillable fields throughout the document. All was working fine and I could populate each of the blue fields on the document.

 

This is where things go wrong - I then tried to add a signature which i struggled with but also tried to delete that and during this time i think the dcocument saved.

 

Now when I open the document I can no longer see the fillable fields and can only see them when i click on the 'prepare form' tab, then when i close this they all disappear again almost as if the document is locked and I am unable to do anything with it.

 

Anyone got an ideas as to whats happened?

 

Thanks

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Create PDFs, Edit and convert PDFs, General troubleshooting, PDF forms

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Fillable fields have disappeared

New Here ,
Apr 07, 2020

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Hi 

 

Im hoping someone might be able to please help me with Acrobat DC Pro

 

Yesterday I created a large document with numerous fillable fields throughout the document. All was working fine and I could populate each of the blue fields on the document.

 

This is where things go wrong - I then tried to add a signature which i struggled with but also tried to delete that and during this time i think the dcocument saved.

 

Now when I open the document I can no longer see the fillable fields and can only see them when i click on the 'prepare form' tab, then when i close this they all disappear again almost as if the document is locked and I am unable to do anything with it.

 

Anyone got an ideas as to whats happened?

 

Thanks

TOPICS
Create PDFs, Edit and convert PDFs, General troubleshooting, PDF forms

Views

249

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Apr 07, 2020 0
Adobe Community Professional ,
Apr 07, 2020

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Hi,

 

If the document has been signed with certain settings it can make the fields unaccessable, are you able to share the doument?

 

Regards

Malcolm

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Apr 07, 2020 0
New Here ,
Apr 08, 2020

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Hi 

 

I am able to share the document to my own email address, but once i open it there is no way to add text etc - almost as if it is fully locked...

 

thanks

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Apr 08, 2020 0
Adobe Community Professional ,
Apr 09, 2020

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Hi,

 

 I meant can you share the document with us so we can have a look at it?

 

Regards

 

Malcolm

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Apr 09, 2020 0
New Here ,
Apr 14, 2020

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YEs please, how do i do this?

 

Thanks

Dean

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Apr 14, 2020 0
Adobe Community Professional ,
Apr 14, 2020

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Hi,

 

Use any of the file sharing options and post a link here, the most obvious would be to use the adobe cloud -  https://helpx.adobe.com/uk/creative-cloud/help/share.html

Regards

Malcolm

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Apr 14, 2020 0
New Here ,
Oct 06, 2020

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Hi, I'm having the same issue. I've created a 90+ page document with multiple fields, at this time I still need to add many more. I've added the same fields twice, saving and closing the document. When I can continue to work on the document, I open it up and the fields that I added the last time I worked on it are gone. Most recently the last save was October 2, 2020, I opened up the file today and the fields are not there.

Nowhere in the document do I, or will I have a signature field. I did however have to create a digital signature for myself back in August when I needed to test a pdf document (that I needed to sign) for my coworker; could this be causing the fields to disappear? Should I delete my digital signature?

Thanks for any help you can provide.

 

Jamie

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Oct 06, 2020 0
Adobe Community Professional ,
Apr 09, 2020

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By default, signing a document locks all fields.

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Apr 09, 2020 0