Fillable fields on pdf won't print but show up as filled on my screen. How do I make them print?

New Here ,
Dec 04, 2018 Dec 04, 2018

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I have created a pdf form with fillable fields. I have emailed it out as an attachment to other users. They fill it out and email it back to me. I can see their answers on my computer screen. When I print the form out, the fields are all blank. How do I make them print?

I did a test and sent the form to myself using Adobe Sign and that did print. I really don't want to have to send these forms out that way as sending it as an attachment is much easier. Is there a way to make the forms print showing the answers in the fillable fields?

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Macintosh, PDF forms

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Adobe Employee ,
Dec 11, 2018 Dec 11, 2018

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Hi Dorothya,

We are sorry for the delay in response to your query.

As mentioned above, that the forms send back to you by the users can be viewed in Acrobat but forms field are blank while printing. So, there are couple of possibilities, and any one of them might be causing this trouble-

  • Try printing the form "As Image" using Adobe Acrobat.
  • While printing the form, in print preview check what you have selected under "Comments & Forms" (As shown in pic)

  • As the form created by you, so you might need to check the form's properties whether its whether its properties allows to print or just view, but not print?
  • Please check with the end users whether they are filling the form in Mac Preview or Adobe Reader DC? ask them to use Adobe Reader DC for form filling.

Let us know the result.

Regards,

Akanchha

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New Here ,
Dec 11, 2018 Dec 11, 2018

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Hi,

Thank you so much for your reply!

I tried printing as an image and that worked!

I looked under File on the form and went to Properties and couldn't find

anything there that allowed or disallowed printing of the form. The form

always prints, it's just the fillable fields that don't print without

changing to Print as Image.

I can live with that fix.

Thank you again for your help! I have seen many people post about this

issue and have never seen the solutions you offered. I have tried all the

other solutions I have seen and none worked.

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Adobe Employee ,
Jan 04, 2019 Jan 04, 2019

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Hi Dorothya,

Thanks for trying the troubleshooting steps suggested. Good to hear it has worked for you while selecting "Print As Image". Print As Image is suggested, because a PDF file can contain damaged content such as images or fonts that Acrobat cannot process during printing. This might be a case with a specific form and its fields.

Here is a detailed description why we suggest to use it- Print PDF as image | Adobe Acrobat, Reader

We also recommend you to install the latest patch of Adobe Acrobat and update it to the latest version- DC Release Notes — Release Notes for Acrobat DC Products

You can share a sample pdf form with us, we would like to test the same at our end. "You can share the file with us via email. And you can send it to the email that is shared via private message. Please do mention your forum thread in the subject"

Regards,

Akanchha

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New Here ,
Jan 11, 2020 Jan 11, 2020

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I am using Acrobat Reader DC, I am filling in a PDF provided by the DAR.  There is a field that can be enlarged -expanable.  I filled that field and then some on my PC Windows10.  When I go to print I cannot print the entire field.  There is no way as suggested that I can print as image.  There is no way that I can see where I can reduce font size when I print.  Are there other suggestions?  I must print the file and then send a print document to DAR.  Also If I can email the file to DAR will they be able to print the file correctly?  Help please.

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New Here ,
Apr 13, 2020 Apr 13, 2020

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I checked print as image and I still get the form but nothing that was filled in. I can send it to anyone and they can read it the filled out parts, but it won't print. This is the government new covid SBA form, so I can't be the only one with this problem

 

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New Here ,
May 08, 2020 May 08, 2020

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I am unable to print the fields on a form from the DC Superior Court that was created by the Court in 2017.  The rest of the form's text will print -- just not the completed fields.  Using the "print as image" approach does not make any difference.  I think that I am using the most current PDF Reader.  No updates are available.  Thanks

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Adobe Community Professional ,
Jan 14, 2020 Jan 14, 2020

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Did you check the visibility settings on the form fields? You may have accidentally set them to not print. 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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New Here ,
Aug 20, 2020 Aug 20, 2020

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Has anyone run into the Form Field visibility resetting to "Visible, but doesn't print"? I've got two sets of interactive PDFs that I've been setting up for people to use out in the field. They're going to be mainly digital, but since they'll be out of my hands, I'm sure someone will try to print them. At least three times, I've gone through and made all of the text fields "Visible" under Properties. However, when I save and reopen the PDF, they're all reset to "Visible, but doesn't print."  Any help would be greatly appreciated! I'm on Adobe Acrobat Pro DC vers. 2020.012 (continuous release), running on a MacBook Pro (OS Catalina vers 10.15.6). 

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New Here ,
Jul 03, 2020 Jul 03, 2020

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When you select "Print", down near the bottom is a section called "Comments & Forms".  Directly below that is a selectable field - set it "Document and Markups".  Now you should get both the form & the filled in data.

 

IF it is set to document, you will only get the blank form.  Had this problem myself up to a few minutes ago.

 

regards,

 

Robert2020

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Adobe Community Professional ,
Jul 04, 2020 Jul 04, 2020

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This setting does not affect form fields, only comments.

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New Here ,
Sep 29, 2020 Sep 29, 2020

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I am having the exact same issue.

I have tried all of the recommendations; print as image, Document & Markups etc.

I have also tried Print to PDF to make a new file but it won't print the field data.

Even when the form is locked out with signatures as a "Read only" document.

I can see all the field data on my screen but it does not print.

Any movement on this?

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Explorer ,
Oct 22, 2020 Oct 22, 2020

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I'm wondering A) why Adobe makes this nearly impossible to use then print, and B) why they can't make it EASIER FOR EVERYBODY? What is the point of a PDF anyway if it takes a college degree to figure out how to use it?

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New Here ,
Mar 09, 2021 Mar 09, 2021

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We have this commonly happen when we email out a PDF forms which  is opened/edited from an Ipad then sent back.  The print as image option is grey'ed out, no matter what we try we can only see their form fields and cannot print them with those fields. In my case, our HR dept can't print them.  Shame on you Adobe for having such a bug/limiation, defeats the point of having form fields. 

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Adobe Community Professional ,
Mar 09, 2021 Mar 09, 2021

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The problem isn't Adobe, the problem is Apple. You need to say Shame On Apple for not following the PDF specification. The fact is that the Safari PDF viewer, and many other PDF viewers for mobile, corrupt PDF documents. 

 

The only decent form filling tools on the iPad are Acrobat Mobile Reader and PDF Expert.  The solution is to set up your PDF form so that it shows the user a message that blocks the form fields if it is not opened in one of these apps, and informs the user they need to use a compliant PDF viewer.   

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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